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Does anyone has communication and delivery issues with Ergostraps?update*

Discussion in 'Accessories [BG]' started by WarwickThunder, Jul 1, 2019.

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  1. Jul 1, 2019 #1
    WarwickThunder

    WarwickThunder

    Jun 10, 2013
    Allen, TX
    I’ve been ordering from Ergostraps since early this year. First delay was on NAMM 2019. The excuse? They didn’t arrived on time. Weird, but well, who knows, it could happen. After that he agreed to make a “custom” one(of his own design) for a price. That was 4 months ago! How long does it takes you to build your own design? This guy is horrible! @Onlyplay5 . Great work and quality. Worst customer service ever!
     
  2. Jul 2, 2019 #2
    Onlyplay5

    Onlyplay5 Supporting Member

    Sep 16, 2017
    I agree great straps but will delay and tell different stories to keep you at bay ! Every week it’s a new issue. Said he was in America and had bad internet ?? LOL !! Shouldn’t that be the other way around ??
     
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  3. Jul 3, 2019 #3
    WarwickThunder

    WarwickThunder

    Jun 10, 2013
    Allen, TX
    Jaime finally call me today and said he will make it up to me. Will see.
     
  4. Jul 4, 2019 #4
    Onlyplay5

    Onlyplay5 Supporting Member

    Sep 16, 2017
    Yeah sure
     
  5. Jul 4, 2019 #5
    gebass6

    gebass6 We're not all trying to play the same music. Supporting Member

    May 3, 2009
    Hiding in the comet's tail
    One man bussiness.:rollno:
     
  6. Jun 7, 2021 #6
    Garry Jackson

    Garry Jackson

    Jun 7, 2021
    Any advice regarding getting a response from this guy? I’ve bought from ErgoStraps before and not had an issue, now it seems I’m getting no response from any channel I try. Help would be greatly appreciated. It’s been 2 months since my order was placed.
     
  7. May 25, 2022 #7
    Xavierbass

    Xavierbass

    Mar 16, 2016
    Chile
    Same here. I made a deal with him to make an upgrade to a double bass bow case, that's 6 months ago from now. I have his number, so I write every week, but he is always creating some new story to tell and scape from his responsability. He is just a pro liar.