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Does Zon guitars install a trussrod to a non-trussrod Zon bass?

Discussion in 'Basses [BG]' started by bread903, Oct 3, 2009.


  1. I have a Zon Sonus 4 string bass that doesn't have a trussrod.

    Its neck condition's gone bad lately and I get buzz from around

    12th fret and higher.

    I can't have it fret dressed by myself because I can't find a way

    to simulate the neck when it's strung up,

    and I think it'd be a smarter way to make it have a trussrod.

    So, does anybody know that if Zon guitars install

    a trussrod to a non-trussrod bass they made?

    I believe it'd be the best to commission this sort of work

    to the own manufacturer of the instrument,

    so I'm not considering taking this to any luthier around and do it.



    I wrote an email to Zon guitars and I haven't received an answer for more than 2 weeks. So you guys help me please.
     
  2. Brad Johnson

    Brad Johnson

    Mar 8, 2000
    Gaithersburg, Md
    DR Strings
    Not sure if a trussrod could be retro-fit to that neck. My guess is they'd either have to work on the neck itself to get the correct bow back or sell you another nexck.
     
  3. p0k

    p0k I play the bass and design things.

    Feb 6, 2007
    Brockton, MA
    my zon has no truss rod and the previous owner told me zon said they could put one in for $700...not sure if that meant actually adding a new rod to the neck or if that was for a new neck with a rod.
     
  4. It's very surprising to hear that Joe wouldn't be quick to return a call/email from an owner for weeks... I'd also be quite surprised to hear that he wouldn't work with an owner as much as possible to remedy a bad neck... I've known him a long time, and that's just not him... Keep trying to call him...
     
  5. mmbongo

    mmbongo Dilly Dilly! Supporting Member

    Aug 5, 2009
    Carolinas
    Yes they can do it, but it's not cheap.

    Odd that you couldn't get anybody on the phone at Zon...you DID call, right?
     
  6. Brad Johnson

    Brad Johnson

    Mar 8, 2000
    Gaithersburg, Md
    DR Strings
    "I wrote an email to Zon guitars and I haven't received an answer for more than 2 weeks. So you guys help me please".

    I haven't called in years but when I did, I spoke to someone.
    :cool:
     
  7. Caca de Kick

    Caca de Kick Supporting Member

    Nov 18, 2002
    Seattle / Tacoma
    Why don't you phone them instead?

    I don't know why the world doesn't like calling places anymore...always emailing.

    I get alot of tech support inquiries at my job for diesel issues, and it's much faster for somone to call me, and I can be done in 30 seconds to a minute. Emailing....ugh, that takes forever!
     
  8. Brad Johnson

    Brad Johnson

    Mar 8, 2000
    Gaithersburg, Md
    DR Strings
    Some places are better than others at dealing with email. For some, it's their go to form of communications, for others it's a PITA necessary evil. You usually have to be near a computer and if you're building basses, you probably aren't near a computer. And no, everyone doesn't have iphone type devices.
    ;)

    Generally speaking, I usually email first unless I'm in a rush. I give a day or two, if I don'tr hear back, on to plan B.
     
  9. Caca de Kick

    Caca de Kick Supporting Member

    Nov 18, 2002
    Seattle / Tacoma
    That's my point, right there. These builders are busy working, much quicker to take a call, than sit and type, wait for responses.
     
  10. About the neck, have you put a straightedge on it to see if it is the neck relief or if it is just the angle or string height, etc...? Not sure that a truss would take out buzzing between the 12th and the heel. I'd want to know more about the neck (as an owner) before dealing with a neck replacement or other major work.

    About contacting Zon, I hear/read this complaint about Zon, and I have found that if you catch them when things are slamming (=usually) it might take time to have an email returned. But whenever I have needed to contact them it has been no problem. Using both email and the phone, and not being shy about multiple tries at both is not being rude as long as you don't get carried away.

    Here is the contact info:

    Martin Peters
    Product specialist
    Zon Guitars
    ph: 650 366 3516
    e-mail: customerservice@zonguitars.com

    Hope that helps.
     
  11. So, they can do that stuff.

    I didn't call them because I don't live in the US.

    Last time I wrote them an email for instruments information,

    they wrote back right away. So I expected they would do the same, but they didn't.

    Well, they could be busy or whatever. I could expect to get the same info

    from somewhere else, like here.

    Anyways, I'm planning to visit NY by the end of this year, probably December,

    I'd send this in and find the best way to fix it.


    Thank you guys all!
     
  12. mmbongo

    mmbongo Dilly Dilly! Supporting Member

    Aug 5, 2009
    Carolinas
    Your phone cannot call international? Sorry, I'm just trying to understand here....
     
  13. Benjamin Strange

    Benjamin Strange Commercial User

    Dec 25, 2002
    New Orleans, LA
    Owner / Tech: Strange Guitarworks
    You can simulate string tension on the neck by using a neck jig during your fret level - a good tech should have something like this. If you truly have just some fret issues, then a level and dress should solve the problem. If your neck has gone all wonky, then your best bet is to deal with Zon directly and see what they say.
     
  14. ehque

    ehque

    Jan 8, 2006
    Singapore
    If you brought your bass in for a PLEK, i'm sure your Zon would come out fantastically nice, considering the desired relief can be milled into your frets independent of the neck.

    Zon doesn't reply all the emails it gets, i have a custom bass on hold and even then some of my emails get dropped. Nature of a small shop, i guess, its no excuse, but you might want to try and resend your email every week or so - they usually will reply within the day, if they reply at all.
     
  15. pickles

    pickles Gold Supporting Member

    Mar 23, 2000
    Ventura, CA
    The cost of the trussrod install also covers refinishing the neck with the latest satin coating :)
     
  16. Benjamin Strange

    Benjamin Strange Commercial User

    Dec 25, 2002
    New Orleans, LA
    Owner / Tech: Strange Guitarworks
    Not exactly true. In the right hands, a PLEK machine can do a reasonably good job leveling and dressing frets. However, I see quite a few PLEKd instruments come in to my shop that are far from level, and are in desperate need of work. This applies to both new and used instruments. Just because it's been PLEKd does not automatically make it perfect.
     
  17. You do know that Zon is based in California, right? Almost as far from New York as you can get and still be in America...
     

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