Dr. Bass (Doctor Bass) - Customer Service Thread - Complaints & Concerns (Part II)

Discussion in 'Amps and Cabs [BG]' started by Kelly Lee, Dec 3, 2009.


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  1. Kelly Lee

    Kelly Lee Yeah, I'm a guy! Supporting Member

    Feb 17, 2004
    Marana, AZ, USA
    The (unfortunate) second installment in the ever growing Dr.Bass saga.

    Original thread here: Page 1
    Last page of original thread: Page 52

    Also, if you have a Dr.Bass cab on order and haven't added yourself to the list of waiting customers, please post up here: (Doctor Bass) Dr. Bass head count for back orders

    Keep the personal jabs towards fellow members and/or threats towards Marc out of it guys. BTW, that isn't a request.
     
  2. Kelly Lee

    Kelly Lee Yeah, I'm a guy! Supporting Member

    Feb 17, 2004
    Marana, AZ, USA
    Yeah, I would like to see those pics as well.

    As to the search, I have tried to search back as far, and as well, as I could to edit all Dr.Bass threads to make them easier to search for. If anyone knows of one I haven't edited please let me know!

    BTW, SMASH, it's good to see you posting! :cool:
     
  3. I'll get on those photos.
     
  4. Part II... that is not a positive thing. Well, the saga continues. I look forward to those photos, thanks Armbruster!
     
  5. Thanks for the heads-up. I'll be sure to check that thread. Of the higher end boxes, what's the concensus of 'good citizens' vs performance?
     
  6. John Bigboote

    John Bigboote Supporting Member

    Feb 18, 2005
    Portland, OR
    I'm going to scratch my head for a second here... okay, I'm done.

    As I said, Dr. Bass was reasonably priced, and custom builds were available. I wanted a lightweight, unloaded box for a 15" driver I had, with a spray-on coating. The Dr. had exactly what I was looking for, and it was exactly what I got. The four-month wait wasn't part of the deal. The reason this thread exists is for customers to vent, and to warn potential customers about what they're facing.

    -jb
     
  7. Bluesy Soul

    Bluesy Soul Gold Supporting Member

    +1. Word.
     
  8. Bluesy Soul

    Bluesy Soul Gold Supporting Member

    Though it admittedly is not a complete list, I believe Andy Lewis (Acme), Jim Bergantino, Nick Epifani and Don Oatman (Low Down Sound) are all genereally considered to be straight shooters who provide quality products.
     
  9. ishouldbeking

    ishouldbeking

    Feb 5, 2007
    Hollywood, CA
    Endorsing: SIT, Eastwood, Hanson
    re-sub'd. again, sorry for all those waiting... it's a terrible feeling, and my heart goes out to you all.

    to contribute a tad to the minor derail... LDS are a very good alternative. my order experience wasn't perfect (i can blame fedex for most of it, but shipping damage snafus and custom-built boxes that weigh 120 lbs are tricky issues to resolve), but at the end of the day they'll make sure it all gets made right. and i still play my LDS 610 every day, so it all had a happy ending.
     
  10. rob4001va

    rob4001va

    Apr 1, 2007
    Northern VA
    For those, including nj fclef, considering alternatives, your fellow TB-ers started a thread here: http://www.talkbass.com/forum/showthread.php?t=581278 providing praise for GOOD customer service. It covers guitars, amps, and cabs, and is just a smattering, but it's a help.

    We now resume your regularly scheduled broadcast....
     
  11. DaveKirkpatrick

    DaveKirkpatrick Supporting Member

    Dec 11, 2007
    West Virginia
    subscribed to the continuing saga of ....
    "Where the $@#$ are my cabinets!"
    I'm not personally involved, but it will be interesting to see how this plays out in the end.
     
  12. Thanks, man!
     
  13. Blues Cat

    Blues Cat Supporting Member

    May 28, 2005
    Katy, Tx
    LDS 4-5 weeks with excellent communication.
     
  14. Stumbo

    Stumbo Wherever you go, there you are.

    Feb 11, 2008
    So. Cal.
    I've looked at DR. B cabs many times in the past and considered placing an order but now, Even after this all get straightened out, based on what's happened, I'd only pay COD.

    Also, If the cabs are built and being sprayed, why do TB'rs have to have a DRB customer update everyone on the status and promise to take photos?

    Even after this all get straightened out, based on what's happened, I'd only pay COD.
     
  15. lomo

    lomo passionate hack Supporting Member

    Apr 15, 2006
    Montreal
    I hope it all ends well. However, with the plethora of other options, I would never even dream of considering an order, even for a picosecond, regardless of the root cause(s) and how the current saga unfolds.
     
  16. coop

    coop

    Jun 22, 2002
    Oklahoma
    subscribed.:rollno:
     
  17. bal704

    bal704 Supporting Member

    Jan 21, 2004
    In the Great Southwest
    Subscribed to the show.
     
  18. milkman-27

    milkman-27

    Jul 4, 2009
    subscribed
     
  19. keyboardguy

    keyboardguy Supporting Member

    May 11, 2005
    subscribed
     
  20. Why does everybody think they have to post the word "subscribed"?
     



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