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(Dr Bass/Marc Serio)-cab builder accepted >$10k in payments,never delivered gear

Discussion in 'Amps and Cabs [BG]' started by Jeff Scott, Nov 29, 2009.


  1. Sliderbass

    Sliderbass Dr. Bass, The best cabinet you'll NEVER own!

    WOW... That's about all I can say. Not only is he still open for business he's on reverb as well? WOW...
     
    Pbassmanca likes this.
  2. RichSnyder

    RichSnyder Alien Audio / Mesa Fanatic!! Supporting Member

    Jun 19, 2003
    Columbia, Md
    Is it really? I know he ripped off people on TB and it sucks, but oil companies make multi-billion dollar environmental disasters and they're still in business. Restaurant chains poison hundreds and are still serving up meals. I'm not surprised. It would be nice if he worked off the cabs owed.
     
  3. Oil companies rip everyone off, the good Dr ripped off musicians. We gotta draw the line somewhere!
    Fishheadjoe
     
  4. Kubicki Fan

    Kubicki Fan

    Oct 3, 2014
    Canada
    I hope this list helps Mr. Serio with his efforts to catch up on backlog.

    Note: an '*' before nickname means customer received a product eventually.

    *45cmckay105 $ 327.00US 10/16/2010 ?

    5StringPocket $ 659.00US 4/17/2009 15.6 cab on order to be loaded with vertically aligned 15" and 6.5" Faital Pro drivers (15FH500 and W6N8-120).

    anonymous073020132 $ 500.00US 2009 DRB412

    Bassorama57 $ 5/21/2009 2460D with Beyma drivers
    $ 9/--/2009 115LF with Beyma driver

    Bjazzman $ 7/--/2009 115lf 4ohm standard specs

    Bluesy Soul $ 1/02/2008 Two (2) AirHead rack cases, 3U each.

    BruceBass $ 4/--/2009 115Neo cab

    btp $ 5/27/2009 DRB115, 8ohm, Deltalite 2515, casters.

    *burgerdj $ 12/-/2008 DRB 1260 and 112NT with black metal corners and grill cloth

    cpasmore $ 2009? ?

    *dannylectro $ 5/29/2019 BLF 112 Cab

    felt-tip $ ? ?

    funkdabass $ 9/--/2009 One 1x12" with Faital Pro Neo speakers and one 4x6" with Ciare Neo Speakers.

    j4gitr $ 6/--/2009 ?

    ?guy mouton $ ? Ordered custom cabinet with deposit due Jan 26th 2010

    Gemsguitarist $1,351.35 6/05/2009 ?Some cab with neo drivers

    Gus Borden $ 7/--/2009 DRB 1580 Slant with separate 3U Airhead/rack case.

    *Jeff Scott $ 2/10/2009 212+mid/high 6 1/2" driver vertically aligned cabinet, narrow and tall proportions. All FaitalPro drivers.

    kumarevolution $ 9/--/2010 1580 airhead

    *Matt Morgan $ 4/05/2009 Returned two 1260V cabinets for refund

    nastyn8c $ 525.00US 12/31/2008 1260 slant and wheels for another cab. filed dispute with paypal .. outcome???

    neoman09 $ 726.00US 3/01/2010 2460 w/ ceramic speakers and casters

    *Noaita $ 4/--/2009 DRB 2060 slant

    PODperson $ 8/04/2009 DRB210 deep with 5" Galaxy Audio neo instead of the tweeter

    portaflexer $ 120.00US 6/--/2009 two covers...not cabs...not raw speakers...COVERS...for two (of my three) existing Dr. Bass cabs

    rob4001va $ 4/17/2009 210 Neo slant & 112LF Neo both with custom white grills

    Roscoe Vahorne $ 7/--/2009 DRB-1260

    rjr225 $ 10/-/2010 DRB 212 cab

    rxbassman $ 979.00US 11/-/2008 ?

    scotchlouis $ 459.00US 10/16/2009 DRB 115 LF neo & 2 speakon cables

    Skeevenmac $ 325.00US 10/29/2008 2x10 cab with cross over

    Sliderbass $1,300.00US 9/--/2008 2460D loaded with 3012lf's

    smadder $ 350.00US 2008 2x10 airhead, shipped
    $ 400.00US 2009 Carvin BX500

    Smurf-o-Deth $ 10/-/2008 DRB 112 LF

    SMUTWORLD $1,300.00US 9/29/2009 (2) 15X6Xtweeter wedge cabinets w/2u airheads+Beymas

    StanSzymanskiJr $ 6/10/2009 One (1) Dr. Bass 'Airhead' 1260- loaded with a Beyma in the 12" spot

    Viking81 $ 1/29/2009 DRB 2460 1000 watts 4 ohms

    Was Thursday $1,500.00US 9/--/2008 1260d w/airhead, and a 1580. Both with Beyma drivers, and some small customizations.

    whocaresnotme $ 7/--/2009 One DRB 2x10

    Yossarian $ 8/--/2008 4U rack case


    These folks below got their money back through CC reversals or bank action:

    mrgoodbass $ 10/-/2008 2460
    lowmid1 $ 2/--/2009 DRB 6 x 10 loaded w/faital pro neos
    leshok $ 788.00US 6/--/2010 4x12 cabinet
    Ronny49 $ 10/-/2009 2 cabs
    -::-

    I might have missed a few, my regrets.
     
    Last edited: Oct 31, 2016
    yodedude2 and Jeff Scott like this.
  5. portaflexer

    portaflexer

    Jan 31, 2007
    Dallas, TX
    Ugh... sad commentary. :(
     
  6. Holy Moley! I have been gone from this board for a couple of years now and it's sad to see that this thread is still going...shame on that dude.
     
    Rodslinger likes this.
  7. DirtyDuke

    DirtyDuke Supporting Member Commercial User

    Oct 13, 2012
    guelph ontario
    Partner Southampton Pedals, Partner CCP
    So, since he is still in business on his website and on Reverb, has everyone received their cabs or a refund? Has he squared up with everyone?
     
  8. Sliderbass

    Sliderbass Dr. Bass, The best cabinet you'll NEVER own!

    NOPE!!!!!!
     
  9. portaflexer

    portaflexer

    Jan 31, 2007
    Dallas, TX
    I believe the list above is accurate. Only the 6 names with * have been made whole, and 4 received full or partial refund. I have received neither and I'm guessing the rest will say the same. That's 10/44 if anyone is counting.
     
    Was Thursday likes this.
  10. DirtyDuke

    DirtyDuke Supporting Member Commercial User

    Oct 13, 2012
    guelph ontario
    Partner Southampton Pedals, Partner CCP
    Wow. I sent him a message about his cabs. He gave me the story about having one ready to go to the sprayer. And turn around time of 2 weeks.

    So I asked him flat out about the issues and he claimed it was from 2009, that he has never left the business and that he has made good on every one of those cabs!!

    Yep, once a liar.......
     
    wcriley likes this.
  11. Sliderbass

    Sliderbass Dr. Bass, The best cabinet you'll NEVER own!

    Ah, the spray booth story. Let's look back...

    Spray Booth issues

    Location re-location

    CNC machine

    Health

    Divorce

    wash/rince/repat

    Bottom line....Its just a case of history repeating....
     
    Ben B likes this.
  12. Ben B

    Ben B Supporting Member

    Jul 13, 2006
    San Diego, CA
    You forgot waiting on parts. The story goes: your cabinet is "finished", but I'm waiting on parts". It could be drivers, cross-overs, L-pads, whatever. In my case, he threw Eminence under the bus. I called Eminence because Serio's story didn't add up. Eminence told me that Serio had no drivers order in at that time, and hadn't ordered anything in over a year.
     
    Last edited: Mar 6, 2017
    Garret Graves likes this.
  13. RichSnyder

    RichSnyder Alien Audio / Mesa Fanatic!! Supporting Member

    Jun 19, 2003
    Columbia, Md
    The plus side for ordering is that you now have 180 days to file a PayPal dispute instead of the original 45 days when everything happened. So while it's easy to string a build along for 45 days, it's not easy to do that for 180 days. As long as the payments were through PayPal and not a personal payment, I wouldn't worry about ordering from him today.
     
  14. I wouldn't worry either. Buy from someone that isn't a crook.
     
    Saetia, Joe Ty, twinjet and 4 others like this.
  15. Jeff Scott

    Jeff Scott Rickenbacker guru.......... Supporting Member

    Apr 11, 2006
    If you need an L-Pad, I have one I got from him years ago. Maybe it's yours? :roflmao:
     
    hbarcat likes this.
  16. jimfist

    jimfist "Cling tenaciously to my buttocks!"

    Mar 28, 2011
    Boston, MA (USA)
    @Kubicki Fan

    consider me amongst those who was delayed by many weeks, but was made whole only with the involvement of my credit card company's dispute claim service. For some strange reason, the Dr. made good rather than have this purchase reversed. I'd love to know why he did it as there's no apparent rhyme or reason to it that could possibly make sense.

    I'm actually kind of embarrassed by this "good fortune" having learned shortly afterward how deep the deception runs. In fact, it was this episode that had me doing Internet searches for Dr. Bass customer problems, with many hits being returned originating from Talk Bass...and this is how I learned of the forum.

    Had I been a TalkBass forum lurker prior, I never would even considered placing an order with Dr. Bass. To this day I'm shocked at my luck, and just as much bummed by all those who got screwed that were in line before me. I wished the cabs sucked ass...but...they're actually pretty good cabinets that put out a lot of sound.
     
    Pbassmanca and Kubicki Fan like this.
  17. Ben B

    Ben B Supporting Member

    Jul 13, 2006
    San Diego, CA
    I may have a little insight here. First, as you stated, you were able to put pressure on Serio through your credit card company, so that likely helped move your order along. Secondly, I suspect he delivered your order because he could buy off-the-shelf parts for your cabinet. I'm going to take a wild guess that your Dr. Bass cabinet was either single driver 8 ohm or two driver 4 ohm.

    When Serio's troubles started, there were less suitable 4 or 16 ohm drivers available--especially with neo magnets. At the time, custom driver orders through Eminence required OEMs to order 100 to 200 drivers per order. I suspect Serio was able to put in an initial order for custom 10 and 12 inch speakers and fulfill his earlier orders. But once he started having money problems, he just couldn't come up with the cash to put in additional driver orders. So, customer's who needed custom drivers got screwed.

    Yeah his cabinets actually do sound good. I may have continued to use mine if I could have gotten a matching cabinet. I was one of his earlier customers before he started having issues. I received my first order from him although I waited about 4 months for custom 10 inch neo drivers to come in. When I put in my second order for a matching cabinet, I had seen Talk Bass threads that hinted he was having trouble getting drivers, so, I even asked Serio about it. He assured me that he would have no trouble getting drivers--that was a lie. Fortunately, I was able to reverse charges through my credit card company.

    Serio probably could have done well if he just built the cabinets, but let a partner handle all of the money and customer relations.
     
    Kubicki Fan and wave rider like this.
  18. Rodslinger

    Rodslinger Supporting Member

    Aug 1, 2013
    RVA & then some
    Nope
     
  19. jimfist

    jimfist "Cling tenaciously to my buttocks!"

    Mar 28, 2011
    Boston, MA (USA)
    Yes, I should have said that I was providing the drivers, and I gave him the specs so that he could make sure his empty 15" boxes were compatible. All he had to do was install the connection plate and deliver the empty boxes, so it was a real easy transaction for him to make good on.
     
  20. portaflexer

    portaflexer

    Jan 31, 2007
    Dallas, TX
    Yeah. Big ol' nope!