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DR customer service

Discussion in 'Strings [BG]' started by JEDI BASS, Sep 9, 2008.


    JEDI BASS Supporting Member

    Jan 26, 2008
    Knoxville, TN
    Hi all. Big fan of DR strings here. But, I had a problem with the low B strings in 2 sets of Longnecks the other day. They are bad and won't intonate. This is NOT a common occurrence, very rare actually at least in my experience w/ DRs. Anyways, I called DR yesterday, and have 2 new B strings on their way to me, with no questions asked. Just wanted to let everyone know about DR's great products and customer service. :)
  2. aproud1

    aproud1 Don't surround yourself with yourself. Supporting Member

    Aug 13, 2007
    Cincy, OH
    Been using Nickel Lo-Riders for about 4 years now. Had one bad string. They sent me a set.

    Great strings. Great customer service. :hyper:

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