1. Please take 30 seconds to register your free account to remove most ads, post topics, make friends, earn reward points at our store, and more!  
     
    TalkBass.com has been uniting the low end since 1998.  Join us! :)

Dunlop MXR Customer service.

Discussion in 'Miscellaneous [BG]' started by bassike, Jan 19, 2012.


  1. bassike

    bassike

    Apr 24, 2008
    Montreal
    I wanted to share my experience with MXR customer service.

    I own the MXR Bass DI + and the battery cover broke; so it was not holding to the pedal anymore.

    Anyway, I sent an email to Dunlop asking if there was a way I could get the part; and after a couple of hours, I got and email asking for my address so they can send the part to me free of charge.

    I would keep buying and recommending MXR pedals for sure.

    Amazing Customer service and Solid well built pedals.;)
     
  2. colcifer

    colcifer Esteemed Nitpicker Supporting Member

    Feb 10, 2010
    A Galaxy Far, Far Away
    Great CS FTW!
     
  3. I've had problems with both my Phase 90, and my El Grande. All I did was give them a call and they took care of it. I even got some free strings and a power adapter out of it! Great service!
     
  4. Folmeister

    Folmeister Knowledge is Good - Emile Faber Supporting Member

    May 7, 2003
    Tomball, Texas
    I had an A string bust while stringing up a set of their nickels and they sent me a whole new set of strings to replace it. Great customer service!
     

Share This Page