I wanted to share my experience with MXR customer service. I own the MXR Bass DI + and the battery cover broke; so it was not holding to the pedal anymore. Anyway, I sent an email to Dunlop asking if there was a way I could get the part; and after a couple of hours, I got and email asking for my address so they can send the part to me free of charge. I would keep buying and recommending MXR pedals for sure. Amazing Customer service and Solid well built pedals.