Ebay Feedback - Debate?

IMO, no one should leave feedback until it has been confirmed that the goods have been received. Why would a seller/buyer leave feedback before the transaction is complete (meaning money and goods have been successfully or unsuccessfully exchanged)?

 

That's how it should work.

That's how it often does work.

If I'm happy with a purchase I leave good feedback whether or not they've left it first.

 

That is a seller being a tit

I think sellers should leave feedback for how quickly you've made your payment or such, not just because you leave them it

I only leave + feedback after ive recieved an item, and have checked out its working (if its a DVD, Bass etc etc)

 

My approach exactly.

I always feel nervous when they won't give you feedback because experience tells me that sometimes they want to withold giving good feedback because they know you are likely to give less than the same due to the faulty piece they've sent you. You don't get feedback from them until you either give positive/negative, at which point they mirror your feedback. Send them a negative for a broken item, they send you a negative for being difficult.

Doesn't always hold true, but definitely everytime I've had a problem with something I bought, I have not received feedback either.

 

Let's watch the language and set our attitude to "Low", please.

As a seller, I prefer to receive the feedback before giving it, not because I don't believe the item I'm selling will deliver, but because I don't think feedback is warranted until the transaction is completed - meaning that the item is received and the buyer is happy with it.

If something is wrong with the item, I'd like a chance to correct it, and sometimes this requires a bit of patience on the buyer's side.

Buyers are just as susceptible of dishonesty as sellers, and a seller has a right to warn other sellers of bad buyers and vice versa.

That's my take on it.

 

i leave feed back when i recieve an item immediatly. if i sell an item, if they pay quickly, i will leave feedback first. i always leave feedback whether or not i recieve feedback in return. obviously if your rating is 100% people will know you are a good ebayer. never had a problem on ebay. purchaed/sold 150 or so items. 10 or so basses.

 

IMO there are two parts of a transaction; money recieved for product and product recieved for money. If I paypal someone with immediate payment my end of the deal is done and I believe feedback is warranted at that point. The seller always can make a follow-up feedback if the situation warrants it. When I sell it is irrelevant to me if the buyer ever leaves me feedback (even though I appreciate it). I feel it is my responsibility to leave feedback at the time of payment regardless.

 

As a seller, I usually leave feedback right after recieving payment. To me, this means the buyer's half of the transaction is complete, and if they've done it in a proper and timely manner, they should be given good feedback.

As a buyer, I give feedback after recieving item.

 

Does feedback really matter that much? I don't think I would have any hesitation buying from someone with 100+ positive feedback. I have about 1,000 all positive feedback so it really makes no difference to me.

 

+1, but I'm not sure about the "tit" part...have to give that some consideration.

I agree with the seller's responsibility to give feedback about payment; that's about all there is to it for them, and I also only give my feedback when, and if the product shows up. THAT's what the sale was all about! If it shows up in a timely manor and is in the shape it was offered at and works like I expect it to, they get positive. No one has to feedback first; just have to feedback when it's timely.

 

A big +1 here.

 

No, it's not.

Paying for the item is just one part of the transaction. If there's a problem, how the buyer works with you is part of the whole transaction - reasonable demands vs unreasonable demands.

I'm taking it from this that you've never been the victim of feedback extortion on ebay? I've had people demand payment for goods supposedly damaged in transit, threatening negative feedback if I don't comply. When I ask for photos as proof, they backed down. If I had left positive feedback for that person immediately after payment, I wouldn't be giving a true account of the transaction.

 

I think its the seller. Once the seller recieves payment, the buyer has completed their obligation to the transaction and should leave positive feedback.

of course, that not the way it usually works.

 

I've sold quite a bit and I've always left feedback as soon as payment is received. Maybe I should reconsider though. I've never been a victim of this feedback extortion.

brad cook

 

You can add a response to your original feedback, but you do make a good point. I have never run into anyone trying the feedback extortion scheme either.

 

I've had it happen to me over 6 times. Probably related to how much buying/selling you do, in my case way too much - my feedback is around 370.

 

When I am selling I do not leave feedback till after they have recieved the item and I have followed up with them that everything was to thier satisfaction. Feeback is not just about how fast they pay, but the entire transaction including dealing with issues that pop up from time to time. As a buyer, I leave feedback after the item has arrived and I am happy that they didn't try to pull one over on me.

 

True, I didn't think about that. I've always thought that if as a seller, once I got paid I should leave feedback because basically the buyer's job is done. But if problems crop up later, like I'm late in shipping or there is something else that comes up and the buyer is a complete jerk about it, I can't reflect that in the feedback.