I wasn't sure which forum to put this in, but this one seems a good choice. I recently purchased an Eden D410XLT on ebay. http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=7350158681&rd=1&sspagename=STRK:MEWA:IT&rd=1 I received the cab on friday and it was packed well, and there was no damage on the outside. I go to plug it into my amp and when I put the 1/4" plug in it doesn't catch anything, like I just put it into an empty hole. So I take the jackplate off and I discover that the crossover board has broken off of the jackplate. I emailed the guy and he say's it was perfect when he shipped it, so it must have been damaged in shipping and that I should file a claim. UPS wants me to repackage the cab in the original packaging and they want to come pick it up and take it away to inspect the package, well I basically destroyed the package getting the cab out, and I don't really want to have them take it where it could be damaged again. The cab works, I can plug it in if I take off the jackplate. So I come to the talkbass experts, does anybody think this damage was caused by shipping it, or is the guy pulling my chain. Also, how much would it cost to get something like this fixed. Pictures of the damage below.