My laptop is using a Linksys wireless card. I had Panda Platinum installed, but deleted it as it was only a trial version, and I was just going to stay with AVG for the time being. Up until this point, I've been using the wireless card for about a year with no problem. After uninstalling Panda Platinum, (and eFax), all of a sudden I started getting that error message for the WLAN monitor. "10093: WSAStartup not performed". Now, the laptop is operating on Windows 2000. Linksys tech says it's a Windows problem. I googled it, and found lots of references to this error, but the language is largely over my head, (especially trying the Google Groups feature). Google results seem to elude to a Winsock.dll problem, and I've tried a couple of different things to fix this, but nothing seems to be working. I've tried uninstalling and then reinstalling the TCP/IP Protocol. I've tried uninstalling and reinstalling the Wireless card, but the OS won't let me uninstall. I've got all these Hotfix things in my programs list, that I don't know if I should just uninstall or not. I'm thinking about installing XP, and hoping that this will solve it, but I also want to ask if there's anything I should be aware of when installing an OS onto a laptop. I've never done it before and want to make sure the computer works. HELP! Thank you so much in advance for any help.