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Ethical dilema

Discussion in 'Miscellaneous [BG]' started by cfsporn, Aug 14, 2012.

  1. cfsporn


    Aug 20, 2011
    New York City
    Hey there TBers, I need some help.

    After months of trying, I finally sold my MIM Jazz yesterday. When I sold it, the buyers requested 24 hours to take it to a technician to make sure it was a good one. While I assured them that that wasn't necessary, I allowed it and left with some much needed cash in my hand.

    Today, (one hour after the 24 hour grace period to be percise) the buyer sent me an email saying that they took it to a tech and the results were "not good." I asked them what was wrong, as when they tried it the previous day, they liked it. They said that the strings were too close to the body and that the body was made of cheap wood and was from a cheaper model. When I inquired further, they said that "The body does not fit. The mics are too big. And belong to a lower beginner bass. An new one cost $300." (English is not their first language.)

    I explained to them that the bass had been set up so that the strings were close to the body, and if they would like, I could raise them, and that the body was probably Alder, and definitely stock. I also asked what they meant by "the mics are too big..." So far I have not heard back from them.

    Should I honor the return policy I set up. Here is how I see it.
    Reasons not to honor it:
    1) They responded outside of the 24 hour we agreed on.
    2) Their claims that I sold them a crap bass are dubious at best.
    3) When they tried it yesterday, they liked it.
    4) The Craigslist posting said "Sold as is."
    5) I have the money and they have no recourse. (Bluntly put, but true)

    Why I should honor it.
    1) Honesty and integraty and karma and all that good stuff.
    2) I said I would allow a 24 hour return policy.

    So what do you all think I should do? I want to do the right thing, but I have been a doormat for a good chunk of my life, and this is giving me flashbacks of that.
  2. fraublugher


    Nov 19, 2004
    ottawa, ontario, canada
    music school retailer
    Mics = pick-ups probably

    That's a dilly of a pickle bro ,suggest ruminating on it for two more days to the buyer.

    Language barriers aside , it sounds like he doesn't know enough to trust his own judgement.
    Good luck!
  3. cfsporn


    Aug 20, 2011
    New York City
    Yeah, that's what I thought they meant by mics too. I just don't know what they meant by "too big."

    That is my current plan. I have stopped answering their texts, pending further judgement. My return policy was instated so that if it didn't work when they brought it back to their hotel room, they would have some options, but now I think I am being played for a sucker.

    It was an entire family who bought if for their son. I believe it was/will be his first bass. Better first bass than mine!
  4. Gearhead17

    Gearhead17 Supporting Member

    May 4, 2006
    Roselle, IL
    At this point, I say keep the money. If you know the bass is decent, you exchanged your bass for money - transaction over. It's obvious they have no idea what they just bought. It also sounds like the tech was some hack guitar player who has NO CLUE what an actual setup is.

    I suggest in the future to not offer a trial period. It's too risky. Only best used on GOOD friends. But even that can back fire....
  5. cfsporn


    Aug 20, 2011
    New York City
    Normally I only extend exchange offers on TB. And that is mostly because TB transactions are sight unseen, and because this is a community

    What would you reommend saying to the buyer? Social interactions are not my forte.
  6. cfsporn


    Aug 20, 2011
    New York City
    They said that they brought it into two guitar stores. I just called one of the stores and they have no record of that guitar being in their store or on their repair desk. The other store is closed. I am about to tell them to go away, and if they try to contact me again, I will have to file a fraud and harassment complaint with my local precinct.
  7. man, sounds a bit kooky to me. if it's any consolation, i think you're taking the right path.
  8. Snarf


    Jan 23, 2005
    Glen Cove, NY
    1. Your ad said "Sold as is."

    2. Trial period expired.

    Screw this guy. He's having second thoughts and doesn't want to take responsibility. His claims of the bass being not as advertised are pretty clearly scammy.
  9. jmattbassplaya

    jmattbassplaya Looking for a gig around East Islip, NY!

    Jan 13, 2008
    Long Island, NY.
    Keep the cash. This sounds sketchy as heck.
  10. Exploiter8

    Exploiter8 Demons run when a good man goes to war

    Jan 18, 2010
    Commercial FREE!
    "Back to their hotel room?"

    Did they travel to buy it? THAT sounds shifty to me. Maybe they were casing your pad whilst pretending to be interested in the bass? IDK, but I AM paranoid. Watch your back as you politely tell them "NO!"

  11. Staccato

    Staccato Low End Advocate

    Aug 14, 2009
    Someone that says mics instead of pickups sounds childish, and wildly naive about musical instruments-especially basses, or other electric guitars.

    A guy claiming that your stock MIM Jazz bass (if it is original) is made from cheaper wood, or a cheaper body substituted for the actual one is again, wildly naive.

    Ignore them, and don't lose any sleep over this deal.
  12. cfsporn


    Aug 20, 2011
    New York City
    No. They weere actually visiting the city on a vacation. And I never never never never bring people back to my place for a craigslist transaction. And even if I did, I live in a doorman building.
  13. JTE

    JTE Supporting Member

    Mar 12, 2008
    Central Illinois, USA
    Um, you did read the when thread? Where the OP says English isn't the native language of the people involved?

  14. cfsporn


    Aug 20, 2011
    New York City
    I just sent them this:

    I just got off the phone with both of the stores that you mentioned.
    Neither of them have any records of the bass with serial number
    mn624952 being in their stores. As I have been completely honest
    during this transaction and you have not, I will not honor the return
    policy. Any further attempts to contact me will be reported to my
    local police station as both fraud and harassment.
  15. low2groove

    low2groove Tyranis 4 / Lower Groove Guitars

    Jan 21, 2007
    If you know what you sent them was the real deal keep the cash, answer no further emails and forget about it. Just from what they said it's obvious they don't know what they are talking about.
  16. Exploiter8

    Exploiter8 Demons run when a good man goes to war

    Jan 18, 2010
    Commercial FREE!
    "No. They weere actually visiting the city on a vacation. And I never never never never bring people back to my place for a craigslist transaction. And even if I did, I live in a doorman building."

  17. kellyrojo


    Feb 16, 2011
    South Carolina
    Yep---If you know the bass was legit and you are getting a sketchy feeling I would say let em walk--- no bad karma for you on this one
  18. Did you mention that you charge a 95% re-stocking fee for returns?

    Seriously, they sound crazy, but so far harmless... I bet if they continue contacting you that it would resolve the issue to point out that you called both the stores. Offer to take the bass with them over to a reputable store or tech that you know. I bet they don't take you up on that, and that they go away for good after that.

    Good luck!
  19. selowitch

    selowitch Supporting Member

    Aug 6, 2005
    Rockville MD
    It doesn't sound like you did anything wrong. You are not Sears Roebuck and you can't afford to offer them 30 days. Say, "Sorry, no returns after 24 hours."
  20. Exploiter8

    Exploiter8 Demons run when a good man goes to war

    Jan 18, 2010
    Commercial FREE!
    The return policy expired because it had been 25 hours, right? Therefore there was no policy to honor. You're OKAY in my eyes!

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