While I don't doubt the DIY approach is simple, I don't own a pop-rivet gun, and I'm not going to buy one just for this one-time repair. So I'm wondering if anyone else has had one (or several) of the latches* on their hard shell cases replaced, and if so where did you go to get that work done? I figured a place that does luggage repair would be the no-brainer solution, but Googling ones in my area just turned up a lot of places that upon further investigation seem totally wrong. It seems like it should be a simple repair! Maybe I should spring for a pop-rivet gun and do it myself...? *I did learn that the official name for these latches is "Drawbolt Closure Latch"