Just got my new (scratch and dent) Fender american deluxe V from Musicians Friend. THE UGLY: Supposed to be tobacco sunburst, but is in fact turd brown to light brown. The bass looks like a turd! THE BAD: G string tuner is so bent that its almost unturnable. The screws holding the neck on were all about 4 turns loose. The neck was moving all over the place. The active electronics were broken. My volt/ohm meter says no current even with two new 9 volts. AARGH!!!!! THE GOOD: The Musicians Friend rep was completely cool. He apologized over and over again. He insisted I don't pay for the return shipping and offered a number of options to make me happy. Great customer service! However, its a drag that they would even let this dog out the door without someone looking at it and giving it a once over.