1. Please take 30 seconds to register your free account to remove most ads, post topics, make friends, earn reward points at our store, and more!  
    TalkBass.com has been uniting the low end since 1998.  Join us! :)

Follow-up to Lakland Fret Problem

Discussion in 'Basses [BG]' started by jefft54, Jan 25, 2006.

  1. I just recieved Dan's reply to my email concerning the rough frets on my 55-01. This guy has got to be one of the most standup guys I have ever dealt with. In this day of Enrons and Tyco and corporate greed, Dan Lakin demonstrates hope for us all. Really, musicians are the greatest people since the circus left town.;)

    I know TB moved my original thread to setup/repair, I just wanted other TBers to know what kind of man Dan is.

    Hi Jeff - Sorry you are having trouble. Unfortunately that is common problem when we build in the winter and ship to different humidity. Are you near any decent guitar repairman? If so he could take care of it (it is a simple 10 minute file) and I can reimburse you with either cash or strings. The other option is for you to send it in to us. Let me know if either of these solutions sounds okay?

  2. Figjam


    Aug 5, 2003
    Boston, MA
    Thats really awesome. Most people would say that theres nothing they can do since it technicalyl isnt their fault, but hes just a really nice guy.

    Ernie Ball/music man and Lakland are my favorite companies <3 Ill probably own a Lakland one day.
  3. Hollow Man

    Hollow Man Supporting Member

    Apr 28, 2003
    Springfield, VA
    That is fantastic. I just ordered a Lakland Skyline Bob Glaub, and I emailed Dan several times to ask him some questions. He was always prompt in reply, and a wonderful guy to deal with.
  4. smperry

    smperry Administrator Staff Member Administrator Gold Supporting Member

    Nov 3, 2003
    Bay Area, CA
    Endorsing Artist: Martin Keith Guitars
    Wow, that is great service.

    Thumbs up!

  5. Geoff St. Germaine

    Geoff St. Germaine Commercial User

    I think that that is one of the nice things about dealing with boutique builders. You might pay more money, but you get a very good product and when something does go wrong they go the extra mile to make their customers happy.

    From everything I've heard, Dan Lakin knows what customer service is. :)
  6. Beav

    Beav Graphics Whore

    Jul 17, 2003
    Middle Tennessee
    Designer: Beav's Graphics
    Wow, what a pimp!
  7. Aaron J

    Aaron J

    Jul 16, 2003
    Cincinnati, OH
    I am completely sold on Laklands. I contacted Dan about a blank nut, and he sent me one for free. Plus, all I've heard are wonderful things.
  8. tplyons


    Apr 6, 2003
    Madison, NJ
    I plan to one day own a Lakland, for this reason among others.
  9. smperry

    smperry Administrator Staff Member Administrator Gold Supporting Member

    Nov 3, 2003
    Bay Area, CA
    Endorsing Artist: Martin Keith Guitars
    Yeah, it should be that way, but I've dealt with some boutique builders who were s l o w to respond!

    This, and hearing about the use of in-house pickups and electronics (also Darkstars) is making me more excited about Laklands...I love the way they play!

  10. Arthur U. Poon

    Arthur U. Poon

    Jan 30, 2004
    SLC, Utah -USA-
    Endorsing Artist: Mike Lull Custom Basses
    Another thumb's up for Dan Lakin, what a great guy.:)
  11. Dr. Cheese

    Dr. Cheese Gold Supporting Member

    Mar 3, 2004
    Metro St. Louis
    I think I must be the only guy Dan ever was going to bill for a repair. He told me it would be $50 bucks for a new nut. I'm not complaining, I got the bass used. It just seems everybody else got something free or was offered compensation.
  12. bikeplate

    bikeplate Supporting Member

    Jun 7, 2001
    Upstate NY

    Good to hear. There are a handful of standup guys building basses. We all know who they are and we love their work and their customer service

  13. jmain

    jmain Oo, Uhn't uh, Yes! Supporting Member

    Apr 23, 2005
    Alexandria, VA
    Dan is the man. He personally called me to take my order for a pickguard he had in stock...and killer basses too!

  14. It sounds like I got one someday soon. Hmmm:)
  15. jazzbo58

    jazzbo58 Bassist for My Man Godbey

    Apr 21, 2001
    New Orleans, LA USA
    I agree! I've been looking at Laklands for sometime now and I'm sure I'll have one in the next few months.

  16. x2