I bought this about a year ago and have since upgraded to A Motorola Q9. This phone does have some of the finish worn off a bit on the top die to a clip being attached and a small ding on the top corner of the screen most of which will not show up in a photograph. I have a body glove case that I will include that covers all of this up. It has windows 6.0 on it but that can easily be updated to windows 6.1 if desired by going on samsungs website. Included is the phone,charger, case, usb cable, startup cd, and all the book manuals and original box. Is phone has been reformated to as if you were getting it brand new and is unlocked so just slip your existing sim card in and your ready to go. I have done some browsing online and it looks like the average refurbrished blackjackII goes for anywhere between 130-175 dollars. I am asking for 80 shipped. I accept paypal/mo/checks.