So, ordered a genz benz contour 500 210 last friday night. Paid with paypal. Gentleman said it would ship out the next day. Monday hadn't heard anything so got online, they said I would have my track after 4. 630 comes around, get back online they tell me after 7. Nothing. Next day, I call in right when they open. I explain my situation and the first thing from the guy is WOAH WOAH WE DON'T SHIP ON SATURDAY, so I say, calmly "That's what "xxx" said to me in the online chat". He said the guy was misinformed, so I say fine, if it shipped yesterday can you give me the tracking information, since I need to have someone home when it comes. He proceeds to tell me my order has not been processed because I "have not paid". I point out that the money has already come out of my bank account via paypal. After further "research" he finds that the order did "not have the funds applied" but they got the payment. He apologizes and tells me the amp will ship out that day. That's tuesday. So, this evening I go online when I get home from work (530 or so) and ask for the track. They tell me I have to call. So I call. The guy says he will email me my tracking number (after first telling me the order wasn't processed). I get the track, and it's not even in the system on UPS. I check back an hour later and it's a brand new created label, meaning they just shipped it today! Now, I'm not impatient. I got a great deal, and free shipping. I was prepared to wait a week for UPS ground even though this store is only two states away from Ohio. But at this point I'm thinking about disputing with paypal and refusing the shipment when it shows up. I don't appreciate being jerked around in what should be a simple transaction. I've held up my end of the bargain by giving them money, why can they not do the same? If I hadn't called them how long would they have sat on my money? I've got gigs coming and would like the time to tune this amp at rehearsals with my full band before it hits a stage. What do you guys think? Am I being unreasonable?