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Genz Benz 3.0 Shuttle repair

Discussion in 'Amps and Cabs [BG]' started by Two Leggs, Feb 20, 2018.


  1. Two Leggs

    Two Leggs Commercial User

    Feb 20, 2018
    Dealer/Service center, Peavey , Roland US,Kurzweil ,Marshall ,Mesa Boogie ,Yamaha, Korg ,and way more than I can count.
    Hi ,
    I am new to this post ,and was wondering if anyone can help me with a Genz Benz 3.0 shuttle repair.
    The issue I am having is distortion on output(Speaker is ok)
    It is really noticeable at low volume ,also amp pops when turned on.
    Anyone Seen this before and what was the issue(please be specific) I am a Tech and have been repairing sound gear for the past 30 years..
    Or can you help find repair guy to do it for me?
     
  2. Passinwind

    Passinwind I know nothing. Commercial User

    Dec 3, 2003
    Columbia River Gorge, WA.
    Owner/Designer &Toaster Tech Passinwind Electronics
    Paging @agedhorse

    He is the designer of your amp and also the point of contact for ongoing service for the brand.
     
  3. Two Leggs

    Two Leggs Commercial User

    Feb 20, 2018
    Dealer/Service center, Peavey , Roland US,Kurzweil ,Marshall ,Mesa Boogie ,Yamaha, Korg ,and way more than I can count.
    Thank you .
     
    BassmanPaul likes this.
  4. Passinwind

    Passinwind I know nothing. Commercial User

    Dec 3, 2003
    Columbia River Gorge, WA.
    Owner/Designer &Toaster Tech Passinwind Electronics
    Good luck, and welcome to Talkbass. I'm sure Andy/agedhorse will be along soon and can hook you up.
     
    wave rider likes this.
  5. Two Leggs

    Two Leggs Commercial User

    Feb 20, 2018
    Dealer/Service center, Peavey , Roland US,Kurzweil ,Marshall ,Mesa Boogie ,Yamaha, Korg ,and way more than I can count.
    Thank you for your help .
     
  6. Passinwind

    Passinwind I know nothing. Commercial User

    Dec 3, 2003
    Columbia River Gorge, WA.
    Owner/Designer &Toaster Tech Passinwind Electronics
    De nada, that's what we do around here. There's a pretty stout contingent of techs and engineers on TB, as I'm sure you'll quickly find out. Yel_wink.gif
     
  7. agedhorse

    agedhorse Supporting Member Commercial User

    Feb 12, 2006
    Davis, CA (USA)
    Development Engineer-Mesa, Product Support-Genz Benz
    PM me and I will get you the necessary service info, it's no problem to get fixed.
     
    Phil508, Bim1959, jwindham and 3 others like this.
  8. Two Leggs

    Two Leggs Commercial User

    Feb 20, 2018
    Dealer/Service center, Peavey , Roland US,Kurzweil ,Marshall ,Mesa Boogie ,Yamaha, Korg ,and way more than I can count.
    Thanks ,for your help .Passinwind gave me your info and i sent you a message already. let me know.
     
  9. BadExample

    BadExample

    Jan 21, 2016
    Injiana
    322123.jpg

    You ain't from around these here pots are yuh? Welcome to TB. I'm specin you maght be-ins a European maybe?
     
  10. Two Leggs

    Two Leggs Commercial User

    Feb 20, 2018
    Dealer/Service center, Peavey , Roland US,Kurzweil ,Marshall ,Mesa Boogie ,Yamaha, Korg ,and way more than I can count.
    Nope in Florida ,Just Landed .My Little space map says ,this is the rock capital of the whole universe!
     
  11. agedhorse

    agedhorse Supporting Member Commercial User

    Feb 12, 2006
    Davis, CA (USA)
    Development Engineer-Mesa, Product Support-Genz Benz
    PM and e-mail returned.
     
  12. Two Leggs

    Two Leggs Commercial User

    Feb 20, 2018
    Dealer/Service center, Peavey , Roland US,Kurzweil ,Marshall ,Mesa Boogie ,Yamaha, Korg ,and way more than I can count.
    Got it thanks ,I will get back to you.
     
    agedhorse likes this.
  13. Hand slap

    Hand slap

    Feb 14, 2016
    Put it on scope, check for any AC ripple in your supply, I too am a tech for 30, probably has issues with the SMPS, IMO, the SMPS/PA not repairable to component level, most techs would probably agree, cannot repair SMPS, field replaceable.
     
  14. agedhorse

    agedhorse Supporting Member Commercial User

    Feb 12, 2006
    Davis, CA (USA)
    Development Engineer-Mesa, Product Support-Genz Benz
    Almost certainly not the problem with this SMPS (based on my experience with this part)
     
  15. Phil508

    Phil508

    Feb 19, 2012
    Central MASS
    +1 @agedhorse , he brought my Shuttle 6.0 back to life. It now lives a normal healthy life and plays well with others.
     
    wave rider and kpc like this.
  16. two fingers

    two fingers Opinionated blowhard. But not mad about it. Gold Supporting Member

    Feb 7, 2005
    Eastern NC USA
    You're already in good hands (or hooves?) with @agedhorse so I'll just swing by to say Welcome to TalkBass @Two Leggs !!!!
     
    BadExample likes this.
  17. Two Leggs

    Two Leggs Commercial User

    Feb 20, 2018
    Dealer/Service center, Peavey , Roland US,Kurzweil ,Marshall ,Mesa Boogie ,Yamaha, Korg ,and way more than I can count.
    Already been in contact w/agedhorse we are going to use him.
    From his experience, Sounds like the way to go.
    Thank all of you for your support.
     
  18. basscooker

    basscooker Commercial User

    Apr 11, 2010
    cincy ky
    Owner, ChopShopAmps
    Fields, actually.

    ;)
     
  19. two fingers

    two fingers Opinionated blowhard. But not mad about it. Gold Supporting Member

    Feb 7, 2005
    Eastern NC USA
    i see.gif
     
    BadExample and basscooker like this.
  20. BadExample

    BadExample

    Jan 21, 2016
    Injiana
    That's why he didn't demand:

    "Take me to your leader."

    He already found him :laugh:
     
  21. Primary

    Primary TB Assistant

    Here are some related products that TB members are talking about. Clicking on a product will take you to TB’s partner, Primary, where you can find links to TB discussions about these products.

     
    Mar 2, 2021

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