Genz Benz Shuttle 6.0, thermal and protect light is on but amp isnt over heating

Discussion in 'Recording Gear and Equipment [BG]' started by cliffkee, Jul 21, 2013.

  1. cliffkee


    Oct 18, 2011
    Good afternoon,

    Today my Genz Benz Shuttle 6.0 went out on me. No sound is going through the cabinet & the thermal and protect light is on. However, the amp did not over heat. Can anyone give me a diagnosis to my problem before I put it in the shop?
  2. Ifriff


    Feb 7, 2011
    Oh man thats a shame. I love my shuttle. I bought mine used. Went out on me a couple times. I just opened it up and made sure everything was connected securely. You know, the tube and wire connections... Haven't had a problem with it since.

    I noticed it really gets rattled sitting on top of my cab. The vibrations may cause things to loosen. Now I sit it on a small foam cushion. Haven't had anymore problems. I really love this amp. (With a SansAmp and SonicStomp)
  3. seamonkey


    Aug 6, 2004
    Try the amps forum
    If the output is shorted it will go into protect mode.
    Disconnect the cabinet and see if it starts up normal
  4. agedhorse

    agedhorse Supporting Member Commercial User

    Feb 12, 2006
    Davis, CA (USA)
    Development Engineer-Mesa Boogie, Development Engineer-Genzler (pedals), Product Support-Genz Benz
    You can PM me and I will help you troubleshoot it.