All TB search results were pretty old so I thought I'd start a new thread. TB is full of folks creating digital content or running a small business, so I thought I'd turn to OT to see what hosting services you guys are using for personal and small business websites. I'm trying to put together a website for a non profit I work with; they've told me to choose an online hosting service and have no idea where to turn. I've been scouring various review sites and articles about choosing one, but they all either seem like thinly veiled advertisements or are out of date. I'm also aware of how much "planting" companies do on review sites, both in their own favor and against rival companies, so I've perhaps been overly skeptical of everything I've read. I'll be doing a lot of work on this website that's new to me: it'll have to have database features for the sake of mailing lists and data collection. Because managing something like that is intimidating to me, being able to reach customer service reps that can actually walk me through things is probably my number one priority. Easy plug and play software for pagedesign, ftp, etc. is my second (again because I know nothing about any of it), and of course I want fast, stable servers if I can find them. I'm really a babe in the woods here, even suggestions for good books or websites that I can use to educate myself are appreciated.