I had a set of short-scale D'Addario Halfrounds on special order for almost six months, and they came in a while back. Yesterday, I finally got around to putting them on my bass. The damn things were too short! The winding of the E string ended about 1/2" short of the nut, so I didn't even unwrap the rest. Of course, the store won't take them back because of the length of time since I picked them up and because the packaging was opened. I fired off an email to D'Addario with my tale of woe. They immediately offered to exchange them for medium scale strings. This is great customer service - it wasn't their fault I bought the wrong strings! I know whose strings I'm going to be using first from now on!