Guitar Center Rave

Discussion in 'Amps and Cabs [BG]' started by Lowbrow, Jul 4, 2008.

  1. Lowbrow

    Lowbrow Supporting Member

    Apr 22, 2008
    Allentown, PA!
    Just to give GC equal time for what it does well, I'm here to say that I am delighted with the service and savings I realized at today's "list" sale.

    I went in looking to realize "MASSIVE SAVINGS" on the Acoustic B200 1x15 combo I've been GASing for; I thought I would save a ton on the floor model that I've been seeing there for months. I know they don't let you play too loud (as I've been stopped by the GC Gestapo myself) so wasn't too concerned about its condition.

    Turns out, the $350 amp was only marked down to $299. I was a little miffed and ready to walk (with $$$$ burning a hole in my pocket) when a talk with the very knowledgable, helpful, and respectful salesperson revealed that the price applied to NEW equipment in stock; I didn't have to take the dusty floor model at that price after all!

    Well, I went for it, but only after the salesguy gladly pulled an amp from stock, set it up, and let me go through every inch and pot till I was satisfied.

    Now here's the kicker: these amps have no casters, but as he rolled my amp to the cash resister on a handtruck, I spied the bottom of the amp cab, which sported four caster sockets already installed! We looked through the packing box and found no wheels, but the salesman said, 'I'll look around behind the counter and see if there's something here that'll fit -- if we have something, I'll just throw them in." Well, I can't tell you how happy this arthritic 46-year-old felt when he found me four matching GK casters and I rolled out of there without having to go home, pick up my folding cart, and come back later to get the amp.

    I'd say that was a more than positive experience.

    If you go into GC knowing what you're looking for, and you are adult enough to immunize yourself to the store's little offenses and just attend to your own business, you're going to do pretty well. If you're looking to find something to complain about, you'll probably find that, too. The choice is yours; you can decide what makes you happier.

    My GAS is gone, now it's time to Rock On -
  2. iammr2


    Jun 10, 2002
    A big +1! I rarely have any problem there and normally get treated pretty well. It is irritating when there's little wankers there cranking it up to 11 but it kinda goes with the territory.
  3. Mystic Michael

    Mystic Michael Hip No Ties

    Apr 1, 2004
    New York, NY
    I'd say that's the key to a successful experience in practically any music retail environment (and many other retail environments as well). But if you know what you're doing, communicate a clear sense of purpose, ask focused and specific questions, and still they treat you like a noob, then you know you're in the wrong place. And if your salesguy is the 19 year-old Wayne's World wannabe who's wearing the Iron Maiden T shirt, ask to speak with the manager.

    I actually feel sorry for some of those people, having to deal with the constant stream of noobs and wankers all day, every day. I haven't stepped foot in my local Sam Ash for years now. Can't listen to even five minutes of all the crappy shredding and crappy slapping... :rolleyes:

  4. Thingus995


    May 30, 2008
    agreed... hoping to get in on that sale myself... i feel a little bad about the browbeating some poor salesman is gonna take at my expense, but that is the beauty of having the dough in my pocket...
  5. I have had similar experiences there, you just need to have the right attitude, and be friendly with the salespeople.
  6. Nothing but positive experiences here as well. The key is to have patience and be polite and find a salesperson with knowledge that you can trust. If you go every so often and talk to the same person a relationship can be built and better deals may come. This is my experience at least. Enjoy!
  7. RickenBoogie


    Jul 22, 2007
    Dallas, TX
    I'm on my way shortly for strings I tell myself. They sent me a $20 gift card, so I got no complaints, either. One of the 3 local Gc's actually has a decent high end bass room, nice stuff, and the bass guy, (Rhys), is a very cool and knowledgable guy.
  8. I think my beef with GC is mostly just the massive, brat filled, hell hole of it. The staff seem nice enough.

    When I tired to buy a truss rod wrench, GC just gave me two, no charge.
  9. Lowbrow

    Lowbrow Supporting Member

    Apr 22, 2008
    Allentown, PA!
    That's the point, it actually serves you, so take the good, ignore the bad, and be gone! (Some f**kn' Zen master, me -- NOT!)

    But seriously, I remember when GC first opened in NYC, and while it seemed like a scary monster that would put the little shops out of business (it didn't, by the way), it sure was nice to buy a set of GHS guitar strings for $3 instead of $5.

  10. NKUSigEp


    Jun 6, 2006
    Bright, IN
    Sadly, I don't see anything above and beyond the call of duty here. He did his job which unfortunately is the exception rather than the rule at GC. I guess I'd be impressed too after all the the times I went there when I was younger and was unknowingly ripped off, and then as the years went by and I became more educated and realized how poor the service actually was and how little the majority of employees actually know about music and music gear.
  11. Lowbrow

    Lowbrow Supporting Member

    Apr 22, 2008
    Allentown, PA!
    Sadly? I got what I wanted and more at a tidy savings with zero trauma and drama. Two thumbs up. Folks run into issues when they want GC to be something it's not: a high-end shop with expert staffing and nobody else there playing... except them.

    Overall I'd rather deal with a simple "retail guy" with little actual music knowledge (I've got plenty of my own to work with) then the usual curmudgeonly and attitudical "guitar store geek." You know the kind? P.O.'d he's selling things to guys in bands rather than actually being a guy in a band himself?

  12. BigLoopDuke


    Jan 2, 2007
    DSM, IA
    Awesome experience for you!

    I think it comes down to who's working there. We've got a mixed bag, some of the finest folks in our scene are there, along with some folks who probably shouldn't be giving recommendations on equipment, but that's life.

    I will say I'm disappointed about the stock that's sitting in our local store. Literally, everything is 8 ohm. I went in today looking for a cab for an amp that's coming my way and couldn't find a single 4 ohm cab. (I was looking for a 4 ohm 410 or 610). On top of that, the guy that was helping out in the bass area didn't understand why I needed to differentiate. He kept going back to, "Well, why don't you grab a 210 and a 115?" "Well, I say, that's not what I came in here for..."

    It's frustrating, but I think most of this boils down to the fact that I live in a corn field and we don't have a lot of variation that most major metros have.

    But, if I'm looking for a MIM Fender and an Ampeg rig, I'm ((#$(#)ing set! (Not that there is anything wrong with that, but if you wanted an Eden rig or a Fodera or ............)
  13. Guest043

    Guest043 Guest

    Apr 8, 2008
    just like any other store, it depends on the specific sales person you deal with. had that very helpfull salesperson decided to run to the bathroom right before he ran into you, you might have posted a very differnt point of view about guitar center because of a moron co-worker that he likely has.
  14. bassbrock


    Feb 20, 2007
    Callahan, FL
    I think his point is that your experience should be the norm.

    The majority of GC visitors, especially those looking to purchase, should share your experience.

    The problem is the norm is usually horrible customer service...

    And it isn't just Guitar Center; it's all retail.

    It has gotten to the point that when we receive STANDARD customer service, we are surprised and impressed as if we've experienced something out of the ordinary. We've been conditioned to think that someone simply doing their job well was someone who went out of their way. When they were only doing their job... something *everyone* who works retail should be able to do, but chooses not to do usually because they hate their job. The ironic part is, yeah, their job probably sucks, but their attitude and the way they go about their job, always 'acting' like it sucks worse than it does makes their whole experience even worse for them, their coworkers, *and* the customers who they were hired to serve. This type of attitude really pisses me off at restaurants.
  15. peterbright


    Jan 23, 2007
    On The Bayou
    I took my gift card & picked up an Acoustic B200H head that was on "The List". Nice little bac up head, mostly for use with my drum machine.
  16. Bluesbreaker5


    Mar 24, 2006
    I picked up the Peavey Tour 210 Bass Cabinet today @ GC. The MF price is $499.99. I got it for $149.99, new, no nicks, scratches or blemishes. Since there wasn't an amp connected to it, I doubt it got much use/abuse at the store.

    Since I had a $150 credit from another transaction last year, I gave the guy $9 for tax and left. It sounds very nice and weighs only 45 lbs.

    Too bad I didn't really need a 2x10! :rolleyes: Oh well....
  17. burnzy


    Jun 18, 2008
    Las Vegas
    I was at GC and looking at the B200 1x15 combo myself this morning. I was also hoping for a bigger discount in it as well. The one I did see had the casters on it and sounded great. Also compared it to the Acoustic 20W and 50W combo and it was a night and day difference between the two smaller combos and the B200.

    I would like to get this combo but I still have a bass on lay-a-way that I have to pay for yet.

  18. GM60466


    May 20, 2006
    Rotosounds 77s flats $20.10 a set! No one comes close D'Adario Chromes 805 flats $19.80 a set! GC is okay in my book

  19. RickenBoogie


    Jul 22, 2007
    Dallas, TX
    Too bad I didn't really need a 2x10! :rolleyes: Oh well....[/QUOTE]

    Soon enough you'll have a use for ir. Things is always a-changin'.
  20. hey guys,

    i grabbed an aguilar ag500 head for $599 at g.c today. i happen to love the place. ive gotten some amazing deals there over the years.
    these things usually go new for twice the price.heres a pic from the site