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Guitar Center . . . . sheesh . . .

Discussion in 'Amps and Cabs [BG]' started by Bigpig, Apr 28, 2018.

  1. Bigpig

    Bigpig Supporting Member

    Oct 9, 2015
    So anyway, I've been looking for a duplicate 2 X 10 cabinet to complete my setup. Lo and behold, I found the one I'm after on the Guitar Center website used listings, and placed my order online for shipment from the store in California that had it to the GC closest to me.

    It was listed as a 1 X 15 on the website, but the photograph was of a 2 X 10, so I called before ordering to confirm that, yes, it wasn't what was listed, but what was pictured. OK, so far, so good. Two weeks (!) after placing the order, the thing finally arrived, and I headed out to the store to plug in and check it out.

    I play with my current cabinet turned up on its short side, and so I did the same with this cabinet before plugging in. What to my wondering ears should appear but a "clunk-clunk-clunk" of something heavy rolling around inside the cabinet. Seriously, Whiskey Tango Foxtrot? A few more test turns, a few more heavy clunks . . . Onward!

    After plugging in the budget short-scale bass they handed me, and in the process producing that elusive detuned elephant-fart tone that so many bass players strive for, I switched out for a new Fender Jazz and played a bit, before the Golden Moment of Duh arrived, as in, "No way in hell am I going to pay near-new prices for a cabinet that has at least one heavy object rolling around inside of it."

    The refund process took just a minute and the guy I worked with couldn't have been more accommodating, but did anybody even check this thing before they shipped it out? Did anyone even notice? Geez Louise . . .
    Randy Ward likes this.
  2. No and no. That'd add to the cost of doing business.
    They roll those dice as much as you, when you buy something.
    At least you had it sent to the store and found the problem right away.
    Not nearly as bad as dragging it home and dragging it back.
    And nice that the refund all went well.

    Just too bad you haven't found your new cab yet.
    It wasn't to be and something better awaits.
    The universe fixes stuff like that, or it collapses in on itself and reboots.

    Sheesh is right.
    But folks just gotta quit expecting them be any more that the Walmart of music stores.
    They just ain't wired to be any other way.
    When you buy at a volume discount big box store you get volume discount big box service.

    Fearless prediction: Another, better cab will pop up for you in the next ten days and you'll be glad things turned out how they did.
  3. twinfallsbass

    twinfallsbass Supporting Member

    Jan 24, 2005
    Somewhere in AZ
    Sorry to hear about your experience. I have bought a lot from GC's used website and it can be real hit or miss. I bought an Eden WTB300V from them, called and asked to have the tubes removed, " sure thing man! ". They put it in a box four times the size of the amp with a mile of packing material and it still flopped around in there, tubes were also left in their sockets. Luckily nothing was wrong with the amp, I also bought their extended warranty just incase. They are a good source for finding used musical gear, you just have to cross your fingers sometimes......
    Prog Fan and mikewalker like this.
  4. Bigpig

    Bigpig Supporting Member

    Oct 9, 2015
    Oh, I hear you, and it's not like I'm pressed for time to purchase. Life in the big city, I suppose! :bassist:
  5. BadExample


    Jan 21, 2016
    Something may have come off in shipping... Maybe a magnet, converting it to a 1 x 10 w/passive radiator :D
  6. Jeff Scott

    Jeff Scott Rickenbacker guru.......... Supporting Member

    Apr 11, 2006
    Only semi-passive unless the UFO inside the cabinet severed the leads to that driver.................... :)
    Rudyboy98 and BadExample like this.
  7. Nighttrain1127

    Nighttrain1127 Supporting Member

    Nov 27, 2004
    Near Worcester MA
    About a Month ago I bought a Carvin B-1500 amp from GC New Jersey and had it shipped to my local GC. They called me when it came in and I went and picked it up. Got it home plugged it in to power and Cab turned it on and not a sound. Brought it back the same day and they spent 2 hours trying to figure out how to get it to work with no luck . So they gave me a refund including shipping . I looked on the website the next day and there it is for sale. Still there a month later I went in thinking maybe they had gotten it fixed. Hooked it up and still no sound go Figure.
    spaz21387 and mikewalker like this.
  8. arbiterusa


    Sep 24, 2015
    San Diego, CA
    Never thought I’d be in a position of making excuses for GC, but this might not be their fault. Few years back, I ordered a Carvin 410 and it had the same issue you describe. A magnet had fallen clear off the speaker. Turns out they use about three drops of glue to attach the magnet, no bolts at all. Cabinet got hot in transit or took a dive and that was the ballgame. This is one of many reasons that half of the company is dead and gone, I’m sure. Glued together bass drivers. What a world.

    Anyhow, GCs weakness is that half their crap is broken, but their strength is that all of it is returnable.
  9. sigterm

    sigterm ;) ;) ;), love y'all Supporting Member

    Feb 5, 2003
    Atlanta G of A
    My vote is that a marmit if some kind crawled in there and died. Good thing you didn't pull the speaker.
    mikewalker likes this.
  10. BassFishingInAmerica


    Jul 24, 2014
    Mama always said, life is like ordering online from Guitar Center ...
    You never know what you're gonna get.
  11. Maynjo

    Maynjo Supporting Member

    Jan 28, 2014
    Jacksonville, NC
    You didn't check to see what was rolling around inside? Could have been a treasure chest full of booty.
  12. BadExample


    Jan 21, 2016
    Mmmmmmmm... Booooooty....
  13. Maybe it will fit in the trunk of your Kardashian?
    bdplaid, mikewalker and Maynjo like this.
  14. Bigpig

    Bigpig Supporting Member

    Oct 9, 2015
    "It's completely enclosed and appears to be filled with leathery objects, like . . . eggs or something."
  15. image.
  16. Maynjo

    Maynjo Supporting Member

    Jan 28, 2014
    Jacksonville, NC
    Lol, on second thought, it was probably just a couple of dead rats.
    mikewalker likes this.
  17. Spectre1966

    Spectre1966 Striving For Mediocrity Supporting Member

    Jul 4, 2014
    Wallingford, CT
    ....and GC wonders why they are circling the drain.....
    spaz21387 likes this.
  18. gln1955

    gln1955 Supporting Member

    Aug 25, 2014
    Ohio, USA
    Maybe it's more cost effective to ship broken items across the country, process refunds and piss off customers than to do even the most rudimentary check of the things they sell. o_O
    The Terror, Crowd crusher and RSBBass like this.
  19. japhy4529

    japhy4529 this is only a test... Supporting Member

    Is it weird that I looked at the bass first before noticing the costume?
    Old Garage-Bander and mikewalker like this.
  20. BogeyBass


    Sep 14, 2010
    Shipping damage.
    Aqualung60 likes this.

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