My Spector NS-2A is way out of warranty, but the neck is irreverseably twisting (due to a cross-grained neck stock) and will be unplayable in the next few years. I love this bass, had it since new in 1988, but the flaw in the neck stock wasn't pointed out to me until recently. I never paid any attention, just loved playing the thing. Spector's suggestion is "Sorry for the bad instrument, must be time to buy another bass"...Nothing against them, though they are ultimately responsible for allowing a defective unit out of the factory... In my search for a possible Spector replacement, I chatted with a friend who is manager of a major music store chain. He relayed the following; "Yeah, we carry Spector, but we tell our customers up front that we won't do any warranty work on them because Spector won't pay qualified outside shops to do the work. In other words, if you need warranty work done, you pay to send it back to the factory and eat the down time..." This bothers me. Has anyone here had similar warranty hassles with their instrument manufacturers? I love my Spector, but that kind of customer service seems petty to me, especially considering the price of quality instruments...I'm inclined to 1)scutinize my future purchases right down to the smallest detail, and 2)avoid companies that make life difficult when it comes to service. Anyone opinions on other manufacturers' record of cust. service?