Help with my Genz Shuttle 9.0 making a new noise

Discussion in 'Amps and Cabs [BG]' started by monsterthompson, Dec 18, 2014.

  1. monsterthompson

    monsterthompson The Eighth Note Wonder Of The World Supporting Member

    Nov 25, 2008
    Hollywood
    I've got a Genz Shuttle 9.0 which I bought used. It's done mainly lower volume work as a practice amp since I bought it, and it's been trouble free. It has had an occasional scratchy noise when turning some of the pots, but nothing major.

    I recently took it to a jam session and powered up my Barefaced Compact and Midget stack. It seemed find then. Though when I attempted to run just the Midget it did hit the limit light a few times, so I quickly stopped doing that. It seemed fine the rest of the night.

    Last night I fired my rig back up and with the power on and the mute switch engaged I got a loud crackling static noise through my cabs. I tried each cab individually, and I tried swapping speakon cables, but the crackling hiss was always there. Out of curiosity, I tried turning the dials. With the gain and master levels down, the sound went away, but came back as I turned up. I found turning the EQ knobs made the tone of the crackling change; sweeping the mids gave me a wah like effect. All of this was with the mute switch on.

    I tried the cabs with my Mess Buster and I had no issues.

    I think I've narrowed this down to being a Genz head issue. Does this sound familiar? Did I fry a component? Is this an issue with the pre tube? I do need to try swapping that since I do have another tube. Any other suggestions on what to look for and how to deal with this?
     
  2. agedhorse

    agedhorse Supporting Member Commercial User

    Feb 12, 2006
    Davis, CA (USA)
    Development Engineer-Mesa Boogie, Development Engineer-Genzler (pedals), Product Support-Genz Benz
    Sounds like the preamp tube may be going bad... when you sweep the eq and it changes how the noise sounds, it's generally indicative of the noise coming before the eq.

    If that doesn't work, PM me and I will help you get this sorted out.
     
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  3. monsterthompson

    monsterthompson The Eighth Note Wonder Of The World Supporting Member

    Nov 25, 2008
    Hollywood
    Great!
    I'm assuming the pre tube swap is an easy move. I'll try it in the next day or three.
     
  4. agedhorse

    agedhorse Supporting Member Commercial User

    Feb 12, 2006
    Davis, CA (USA)
    Development Engineer-Mesa Boogie, Development Engineer-Genzler (pedals), Product Support-Genz Benz
    Sounds good.
     
  5. monsterthompson

    monsterthompson The Eighth Note Wonder Of The World Supporting Member

    Nov 25, 2008
    Hollywood
    nailed it. the seller had swapped in a Groove Tubes 12AX7R which must have gone bad. he included an Electro Harmonix AX127EHwith the purchase, which i must assume is stock. it solved the noise issue. it also gave me a bunch of clean headroom. i can't push the pre into overdrive now, but it is a very nice glassy clean. i think i like it better.
     
    rapidfirerob likes this.
  6. darrenmt

    darrenmt

    Dec 15, 2004
    Australia
    Isn't the stock tube supposed to be a JJ ECC83S 12AX7?
     
  7. monsterthompson

    monsterthompson The Eighth Note Wonder Of The World Supporting Member

    Nov 25, 2008
    Hollywood
    Might be. I don't know.

    Looks like the EHX tube isn't the silver bullet. I'm still getting some low level scratchy static with each note. Time to PM agedhorse.
     
  8. Jeff Genzler

    Jeff Genzler Commercial User

    Feb 9, 2007
    Brooklyn NY
    Currently GENZLER AMPLIFICATION / Formerly GENZ BENZ
    Yes this is correct.
     
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  9. monsterthompson

    monsterthompson The Eighth Note Wonder Of The World Supporting Member

    Nov 25, 2008
    Hollywood
    Agedhorse to the rescue. After the tube swap, I still had a little static noise. He pointed me right to the culprit and everything is functioning again.

    Now I'm thinking about rolling some tubes through there...
     
  10. wave rider

    wave rider

    Jan 5, 2005
    What was the culprit?

    =wr=
     
  11. .
    I tried a few different tubes in my Shuttlemax 12.0 when I first bought it.
    I couldn't really tell any difference at all between them.
    So I just left the last one I tried in there, a Tung-Sol I think it was.
    At least I have a few spares now I guess!
     
  12. monsterthompson

    monsterthompson The Eighth Note Wonder Of The World Supporting Member

    Nov 25, 2008
    Hollywood
    aside from the bad tube, there was a connection point by the Master which had jiggled too much. i gave it a gentle push to tighten up the connection, and that seemed to do the trick.
     
    Pimmsley likes this.
  13. I'm so proud to own a GB Shuttle when I read these threads !
     
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  14. wave rider

    wave rider

    Jan 5, 2005
    Thanks! Always on the lookout for troubleshooting data to add to the memory banks...

    =wr=
     
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