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HHI musical distributors

Discussion in 'Miscellaneous [BG]' started by Mike Money, Oct 1, 2004.


  1. Mike Money

    Mike Money Banned

    Mar 18, 2003
    Bakersfield California
    Avatar Speakers Endorsing Hooligan
    Kustom, BC Rich, Excel... among others

    My excell gig bag starts to tear at the bottom... my strap button is eating its way through it... and some of the material is seperating from the binding.

    I call them up wednesday, 9/28/04. I tell them the problem... wait on hold a few minutes, and they ask for my info...

    I give it to them... then "OK Mike, well send you a new bag."

    I hadn't even mentioned a warranty or wanting a new bag... These guys can take hints.

    Today, 10/01/04... It is on my door step when I get home from school.

    :)
     
  2. Toasted

    Toasted

    May 26, 2003
    Leeds, UK
    Thats and ace customer service story mike, wha can happen next in your all too crazy world?