Had some new pick ups installed on my Fender recently at a "trusted" guitar shop. When I picked up my bass I noticed a significant scratch on the back of the neck. It's about an inch long and you can't help but feel it when you play. I pointed it out to the repair guy and he said he didn't know anything about it. IT WAS NOT THERE WHEN I DROPPED IT OFF FOR SERVICE! I asked to talk to the manager but he was no help. It was like my word against his employee. Since it really doesn't affect the playability of the bass, they both felt it was no big deal. They even suggested a light sanding to smooth it out. Gee Thanks! Needless to say I'm taking my business elsewhere in the future.