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Impecable Service!!!

Discussion in 'Miscellaneous [BG]' started by Nuttboy311, Sep 10, 2003.


  1. Nuttboy311

    Nuttboy311

    May 30, 2002
    WOW!!! So 3 days ago at my band practice my A-string tuner broke and I need a brand new one. So only having my bass for a year or so I decided to email them and they responded within 2 days saying that a new tuning machine is on its way, free of charge! This is the second time that I have experienced something like this with them. I just wanted to share that if any of you Schecter users out there have minor problems like that, I have found that they are more than happy to satisfy you.
     
  2. 5stringDNA

    5stringDNA

    Oct 10, 2002
    Englewood, CO
    Good to know more companies are putting effort into customer service! It seems that I know more instrument companies with excellent customer service than all the other indutries I've worked with combined.