Insanely Good Service from Rondo Music - Support the Good Guys!

Oh... there could be representation from mother manufacturers, but do you honestly think anything suggested by that representative would be taken seriously by the 'office experts' who make the decisions based on potential profit vs viable product, or innovative product? Nope.


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Yeah, this is why Kurt and Rondo have so much enthusiastic support here on TB: The guy talks the talk and walks the walk. How can you go wrong? Yes, they are entry-level-instruments-that-experienced-players-love-to-modify, but if you get a bonafide lemon that is just unworkable, Kurt takes it off your hands or makes it right. If the little guys can do it, so should the big guys. If Kurt is willing to back up a $149.00 guitar, why can't Fender be accesible and show a little compassion when you drop over $1K in their lap?

 

John East of East UK preamps....and Jeff Kiesel of Carvin. Both went well out of their way to provide service.

 

Lakland, Lakland, Lakland. From your average working stiff to top-level touring bassists, Dan and Co. take care of their players, PERIOD. I've heard countless folks tell stories of buying used Laklands (sometimes being the 2nd or 3rd owners of said basses) and needed/wanted parts, repairs, upgrades, advice, etc. and they always help with open arms, the same as if you'd bought it new. I was one of those guys before I ever became a Lakland artist/endorser, and it's part of what sold me on them. Lakland is big enough to serve bassists of all stripes, but small enough to where you can get someone in the shop with a simple phone call, no questions asked. Kudos to the tenth degree for my Lakland bretheren.

 

EMG was quick as sin to help me when I had questions for them, and they sent me more info than I even asked for - knowing precisely what I needed/wanted when even I didn't.

Though I love them, Ashdown is a little slow, unfortunately. Took them days to respond to my inquiry about my new cab, and then the info they gave me was a tad lacking.

 

Kurt is great, he sent me a free replacement nut at the drop of a hat.

 

Nothin like a dude giving you nut free of charge.

 

Kudos to their customer service, but supporting them is supporting China. For what their product are and what they cost to make, it would be great to see an american company actually produce some budget instruments. It's all about the money, I know, but I hope someday, someone other than Wishbass would step up to the plate.

 

Kurt doesn't live in China. Nor does the shipping company that trucks Kurt's order cross country. Nor does anyone at the shipping company that delivers your bass or guitar from Rondo. Come to think of it, the web site designer and host Kurt uses might also be in America. Seems to me there are a lot of American hands on that China bass.

BTW, I don't want this to degrade into a social/economic debate, but I'd just bet if you looked in your closets and cupboards and garage, you have a whole hell of a lot of supporting China going on in your own house...

And FWIW, good luck producing a bass in America, with American labor for about 150 bucks or less...

There are plenty of basses, some very high end, made all over the planet. Some German ones, some Spanish ones and a whole host of other companies. Yet they fetch a very high price tag. Why no argumant that any of these companies or countries cannot produce high enough quality, sub 150 dollar basses?

Not comin at ya, just that I am always bewildered by the thought line....

And yes, it would be great to see an American company produce a great product at a budget price, and there are many very fine American builders, but good luck with the price point.

Peace.

 

I placed an order with them this morning, the bass has already shipped and is due here on Friday. Not bad...

 

His service is excellent but His product is Chinese made, bummer.

Hard to support just good service when his instruments are all made way over there and not a one of them are manufactured here.

 

Thank you for reiterating my point. Ask Kurt for some information about the factory producing these instruments and the chemicals, work methods, avg. age of the people constructing them. Do you like getting calls at dinnertime from someone who can barely speak english wanting to sell you a web page or other bric-a-brac? If so, ask them what their US contractors pay them for their work and what their working conditions are like. I don't take issue with the foriegn companies contracted to build cheap products as much as I do with the companies that drive these practices.

 

Their company is Taiwanese (ROC) born, not Chinese. They just have a regional office and factory in mainland PRC.

而且，因为美国的钱没那么强，所以便宜的东西好得很。

 

warmoth

if its fender style parts they hook you up right,

 

As long as it's the LEFT One

+1 to good service!! Wherever it's from!!

A BIG vote for one in AUSTRALIA - promoting mostly US gear-(should I be upset here??? ) - is George Ganakis at www.bassgeardirect.com.au he's superb with his Bergantino's etc...