Want to know your thoughts on this one... before I start the bashing. I bought a bass related product less then 6 months ago, used it for a week, packed it away safely, needed it again now - and it's malfunctioning. I can't use it - AND - I need it now. Not next week, not a month from now - now. I called the company, the best they'd do was tell me where the nearest service center was. Called them, and the best they can do is have it for me in 3 weeks. Not good. I need it now. I wrote the company again and clrearly explained the situation. They responded and said I could ship it to them across the country and they'd fix it and send it back. I wrote back explaining a 2nd time that that won't help as I NEED IT NOW! They refuse to swap the item at an authorized dealer (or any store for that matter) and give me what I paid for - something that functions. It's $150 item. Best they'll do is expedite the repair if I send it to them. I'm pissed now and want to trash them to all hell here on talkbass and every site I can post at. Am I being unreasonable, or are they not taking care of their customers the way they should?