And it's stuck on "Now playing". The text is still scrolling, but none of the control buttons work any more. It powers off after 10 mins or so then I can turn it back on with the lock switch at the top, but nothing actually works. It's not playing either! Anyone had this before? Not tried plugging it into my PC yet cos I'm at work... I'm a pretty technical person, but tbh I can't be arsed to fiddle around with it. I'd rather just send it back and get a replacement - I only dropped it from about 2 foot onto a carpet... it should take that at least! I would have thought they should be able to stand being dropped on concrete - if you drop it while you're jogging.