The guy is very reputable. Every guitarist or bassplayer in my area knows who he is and respects his work. But... I do not like the action. First off my strings are stiff, they don't wobble like they use to which make my bass quiter since there is less string vibration for the pups to register. I raised the pups but no luck, it's almost like the saddles are to far forward. Secondly it's very difficult to pluck or fret. Both of my hands and forearms hurt after playing because I have to apply so much pressure. Before my strings were more flexable. I know my intonation was a little off before but this thing is now a chore to play and my tone has totally lost been sucked because my strings are like playing steel rods....what gives? Is this natural?