Kudos to D'addario

Discussion in 'Strings [BG]' started by TimB 619, Apr 7, 2012.

  1. TimB 619

    TimB 619 Guest

    May 28, 2010
    Just wanted to give a shout out to great customer service from D'addario.

    Bought a set of EXL 190 nickel rounds .040-.100 I really like these strings! I used them exclusively from about 1983, through the '90's. After playing many different brands since that time, I've come full circle.

    Anyway, I seemed to be having a problem with a chorus-y sounding E string. Tried restringing it, to make sure there was no twist. Also, I made sure I had the string height right. Was better, but still not quite right.

    I emailed Don Dawson at D'addario about my problem. New string is on it's way!

    Big thank you to D'addario for excellent customer service! Like I said earlier, I've come full circle, and I'll be sticking with D'addario from now on. :hyper:
  2. Used the XL's for years until switching to Flats, and Chromes just don't do it for me. D'addario's are good strings tho.
    Any string maker can let a few "bad strings" out to the public.

    Cool they sent one right out to you.

    sounds like it wasn't user error. (you checked for twist) just maybe a bad string.
  3. raal

    raal Supporting Member

    Feb 5, 2008
    Minneapolis / St Paul
    My experience has been that is depends on the bass. comparing XL nickels with DR lo riders, the latter sounded better on '79 ray whereas the XL worked better on a 5 string celinder. I like the fact that they publish the tensions allowing us to buy tensions matched sets fom the site (a little extra$ tho) which makes a big differnce in playability.
  4. TimB 619

    TimB 619 Guest

    May 28, 2010
    I suppose that when you make as many strings in a day that D'addario does, there's bound to be a few bad ones here and there. If it was all the time, that would be one thing. In this case, I just chalk it up to things happen sometime.

    The string is usable. I've gigged, and rehearsed with it, and it's really not noticeable in those settings. I just don't want to take a chance in the studio with it.

    Otherwise, I'm back to realizing why I liked the XL nickels in the first place.
  5. Gizmot

    Gizmot Supporting Member

    Mar 22, 2009
    Pittsburgh area
    I switched to D'Addario Chromes a couple of years ago and I really like them. I'm using them on both of my basses and for the way I play and the sound I'm looking for, they're hard to beat.
    I used D R strings for years - and I like them too. I have a set of D R flat wounds sitting in my desk drawer but I haven't been motivated enough to take the Chromes off and put them on.
  6. klejst

    klejst Guest

    Oct 5, 2010
    They are great, I have been using their strings for years!
  7. onda'bass

    onda'bass Supporting Member

    Sep 5, 2010
    Buffalo Ny
    Love em'...just wish they had a wider selection in super long scale, like the xl190's
  8. For the price/sound - I use Prosteels exclusively.
  9. TimB 619

    TimB 619 Guest

    May 28, 2010
    Update: new string arrived,all is well. Big thanks to Don Dawson!