Dismiss Notice

Psst... Ready to join TalkBass and start posting, make new friends, sell your gear, and more?  Register your free account in 30 seconds.

Lakland customer service is amazing..

Discussion in 'Basses [BG]' started by remo, Feb 28, 2006.

  1. remo


    Jan 15, 2005
    just a quick note to say how fantastic Lakland customer service is.

    I purchased a used 55-02 recently and the center detent bass pot had lost its center detent. I emailed Dan and asked to purchase a replacement and the "Lakland Tool" allen wrenches as they did not come with the bass.. He emailed back asking for my address. I sent it thinking I would get a shipping quote on the package (I'm in Melbourne, Australia).

    ...and 3 days later I recieve a care package for Lakland containing a brand new pot and the allen wrenches! all totally free of cost!!

    GREAT STUFF LAKLAND!!!!! very impressed :smug:
  2. Lorenzini


    Dec 31, 2004
    Los Angeles
    I've heard success stories like this over 10 times.

    I would have to agree, even though I have no experience with Lakland, that they really care about their customers.

    For this reason I'm looking into a Joe Osbourne 5'er as my next bass and have absolutely no reservations about it, sight unseen.