I know this has come up before, but I gotta say it again. There's nothing like a guy who stands behind his product. I had two speakers, in two different Hartke cabinets go on me. One was a brand new HyDrive and the the other a used 410XL. Keeping it short, but in a nutshell I don't play loud or in a loud band, the amps were rated at or below cabs ratings and I did not poke the speakers with carrots or any other produce item. In 25+ years I've only blown one other speaker and that was many years ago when I did play in a ridiculously loud band. OK, now on with the story. I got the HyDrive from MF and they threw in gold coverage. When I called them, no problem, they set me up for a pickup and repair. It'll be done in a few weeks, Weeks!! I gig every other weekend and have four gigs this month alone. So I call Samson. Same thing, no problem, just send the speaker back and I'll have a new one in a few weeks. Again, I don't want to be without a cab for several weeks. Nobody's fault, I get it, I'm not their only customer. Now, before someone chimes in with the "why don't you have a back up" thing, I do, but it's my 410XL and it has a blown speaker. When I called Samson to buy another they were out of stock. They suggested gunk and it's actually held so far (I don't play loud, so I'm not over extruding the cone), but I don't feel confident using it at a gig in that condition. So, per someone's suggestion I called Larry directly to see if he might be able to help. I told him the story of both cabs, and he was genuinely concerned. A couple of days later I get an email from him, expect a package shortly. Today a box arrived with replacement speakers for both cabs, just in time for my gig. Larry is the man!