I'll simply say, this is the best univeral remote I've ever owned. I still have one for the past 2yrs. This was a late Christmas gift I won't be keeping.Rather than sell the used one I'm selling the brand new one. "IMPRESSIVE" is the single word I would use to describe it.http://www.logitech.com/en-us/remotes/universal-remotes/harmony-one-advanced-universal-remote This is truly one button function. Once it's programmed you can go from watching DVD to Sirius to Netflix to TV and adjust the lights and temp in between.Everything is included in the box. This remote was never programmed or used. It will control EVERYTHING from your Plasma & DVD player, Bose system, FIOS, stereo receiver, home theater components, ceiling fan, air conditioners, security system, thermostat, lights, clock radio, etc. If it runs via remote control, the Harmony One can be programmed to control it!Normal retails for $200, I'm selling this for $125 +S/H Cont US; Again brand new in the box. Documentation, software, cables etc. Also looking for local sales, NYC/Westchester.