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Malekko - awesome customer support!

Discussion in 'Effects [BG]' started by Shish, Jul 31, 2012.

  1. Shish


    Sep 17, 2010
    Milwaukee, WI
    Recently I bought Malekko Bit from TB classifieds. It's an amazing little pedal but I noticed one problem - there was volume drop with effect engaged. I send an email to Malekko support with description of this problem. They responded (and fast) and they told that there was such a problem with active instruments and they improved the circuit to overcome this drawback. And they even offered to exchange mine Bit for a newer version for free! I've already received the new Bit and it there is no noticeable volume drop so now I'm completely happy with this pedal.
    I thought I'd share my experience as appreciation of Malekko Heavy Industries.
  2. vegas532

    vegas532 Supporting Member

    Nov 10, 2006
    Pensacola, FL.
    I keep tellin' people this. Josh is the man and backs his products. LOVE the guy!!! :)

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