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More praise for DR's customer service!!!

Discussion in 'Strings [BG]' started by bassnyc1, Jun 29, 2014.

  1. Hi,

    I recently got a new set of my usual strings: DR SS Lo Riders, 50-70-90-105-125
    The seemed dead with a week of installing them. I figured I just got a bum set; which can happen with any manufacturer. However, I've used DR's for over 20 years because the sound great and they last longer. I felt like letting DR know about it so I sent them an email. Within 12 hours I got a very cordial response and within 48 hours a new set was in my mailbox.

    We bassists have lots of gear choices. It's kind of nice when the brand one chooses turns out to be a good one!

    I just thought I'd share.....
    Pacman likes this.

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