I just had a bad experience with Mucician's Friend and wanted to warn you guys about their policy. I thought I'd try their inexpensive Rogue bass strings by Gibson, so I ordered three sets one and a half months ago. It turns out one of the sets had a bad A-string (it was dead and rattled when played as if the winding was not fastened securely to the core), which effectively makes the whole set useless, so I called Musician's Friend to see if they would replace it. The phone rep said no, so I asked to speak with somebody in management. A supervisor told me that they would not replace the string because (1) it was beyond the 45-day return period, and (2) they don't accept returns on strings. As far as (1) is concerned, did they really expect me to use all three sets of strings within 45 days so that I could check for potential defects? Concerning (2), I can understand not taking strings back (Who wants to buy strings that have already been opened?), but when the product is defective, that's a different story. The supervisor went on to say that it wasn't worth sending me an A-string when the shipping that they'd have to pay would cost several times as much as the string. That's easy for him to say! He's not the one who just got ripped off!