Avatar B212 Neo (8 ohm black fur) Ordered Monday noon, shipped that day,arrived in Houston Friday, but...... FedEx couldn't find my house. Tracking at 8:00 PM said delivery exception. Called Fed Ex, went ballistic since both FedEx and UPS are perfectly capable of finding my house any other time. To their credit, Fed Ex folks were very courteous after I stopped screaming. I drove to the delivery center 30 miles away and picked up my precious box. The amp arrived well packed. The cab looks sturdy and was undamaged and is of course, a lot lighter than it looks. Only complaint is the absence of any paperwork or manual to go with the speaker. In between hurricane preparations, I am breaking it in carefully. My Aguilar GS 210 is stacked on top. I have a rehearsal in a warehouse on Monday and will crank it up then. SUMMARY Phone Service: Good Delivery: Fast, Undamaged Performance: Evaluation pending, A report is forthcoming after the speakers are broken in.