About a week ago I went with my son to Guitar Center in Arlington, TX. I was looking for a case for him as well as picking up the Acoustic amp (B450mkII, used) that I had ordered from another store. They had what I THOUGHT was the same body style guitar as his, so we tried that in a case, and ordered one. (He has a Schecter Hellraiser Solo 6... the one we tried in the case was ALSO a Solo 6, but not EXACTLY the same model. I thought the difference was color, trim, and pickups, but...) The case came in, so we went to pick it up... and... it didn't fit. The body on his was just slightly too wide. The guy at the desk go the customer service manager, and he apologized (which it wasn't REALLY their fault, more mine!) He worked with us to find a case that worked for his guitar, and even though there was a VERY substantial price difference, sold it to us for that. So often people complain about the various stores... I just wanted to share a positive customer service experience with those guys. I was really impressed.