My First eBay "situation"

Do NOT change your feedback. The story is a scam.

 

never neg in anger.


i would probably put a neutral and comment "item description deceptive".

 

You should have emailed her first before the neg.... not to say you're wrong, but communication usually works a lot better for both parties than does negative feedback

 

Selling her ex-husbands stuff? Hmmmmmm.......

 

If she was intentionally deceptive--and unless she can come up with a good explanation, it's obvious she was--she needs and deserves to be negged. The whole "feedback" system depends on people being honest with their feedback, and in this case "neutral" would not be honest.

 

Leave neutral feedback. The seller screwed up, but then attempted to make it right.

 

+1

Keep in mind that feedbacks on eBay are pretty meaningless.
Sellers can have them removed, especially power sellers.

I once bought a camera lens on the bay, described as perfect, photos were blurry but the lens looked clean.
Upon arrival it was utterly trashed, scratched glass, paint all over the barrel, not good.
I took clear pictures of the lens, and sent it back.

I left the seller a negative feedback, there is no way he didn't know the lens was in such poor condition.

The seller then sent me 5 abusive emails, insulting me, menacing me, you name it. He then accused me of sending him back another lens! A real nutter.

A week later i checked his profile, the negative feedback was gone.

I sent an email to eBay and hey told me the seller had appealed, and they didn't think my feedback was fair.

I then sent them the clear pictures i had taken, the copies of the abusive emails he sent me, and they did absolutely nothing. Just said he did not deserve a negative feedback and that was it.

So yes, give this guy a negative feedback, and hope hat it stays here.

 

Let's correct this......

The seller intentionally tried to scam you by selling you an item with obvious defects. She also, apparently, put a bit of effort into hiding the defects in her ad. When you did the right thing and left negative feedback for this seller, she lied to you in order to illicit sympathy and obtain a reversal of her well-deserved feedback. If you return the item and leave positive feedback, she will have the item re-listed before you can spit.

 

Agree with MJ5150.

The reason you got screwed is because the seller managed to con all the previous victims into changing their feedback. If you change your feedback, then someone down the road is going to get screwed. That's the whole purpose of feedback.

 

When I read about those things (situations) I'm satisfied that I was lucky till now with bay purchases,even guitars and basses.

 

I had negative feedback from an absolute douche one time and despite my repeated attempts to get it nullified, ebay would not. No way it is easy to do at all. It would probably be different if I was a mega-seller, I'm sure. The guy bought something, made a claim that it was not as represented (it certainly was) and demanded that I refund his money + extra "for the trouble". It was so obviously a scam, and yet they sided with him...
So the neg feedback stayed. And it definitely effected my ability to sell for a while.

(I tell this story in every ebay thread, don't I....)

My point is this though, yes, a seller may be a scam artist or they may make an honest mistake, but before you leave negative feedback, try to resolve the issue directly before you go that route. In the end, it may work out best for both parties - they avoid the neg feedback and you may very well get the item at a big discount. If they are a scam artist, they wont be for long when they keep losing money. This happened to me with a 76 P-bass I won on eBay. I paid around a grand for it, found an issue when I got it. Rather than right away leaving neg feedback, I called the guy and told him about the issue, and got $300 refunded. Win for both sides.
If he were to try it again, then the next buyer down the line should do the same and so on. If the seller wont go for it, then he should be "negged". In time, he learn to be honest, trust me..

 

I know I know.... the thing is, had it been my screw-up I'd be over it by now. Because the guy screwed me over, then eBay pulled the old "BOHICA" on me, I just can't let it go!

 

Leave your negative feedback and hopefully the seller will be more willing to disclose all defects cause the next buyer may be me.