Not me, but a friend of mine who is a guitar player in another local band. Here is his problem. "Bought a used Egnater amp on 11/30/12 for $500.00 and pro-coverage for $69.99. Experienced problems with amp. Pro-Coverage had me send it in to be fixed through UPS and I had to pay $47.19 for a shipping container and packaging. Ultimately, Pro Coverage wouldn't pay to have the amp fixed and sent me a gift card which was for $4.27 less than what I paid for the amp. So total I'm out is $164.37 if you add up the packaging, pro coverage plan and the shortage amount, all for the privilege of owning a damaged amp for 3 months. Now I have a gift card. Not to happy with this transaction. And if I buy another amp I have to start Pro-Coverage all over again. Not to mention time and frustration and lost wages for not having a working amp." Now he doesn't really want to spend the almost $500 on the gift card at GC, considering they just basically screwed him. Any ideas?