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New bass came with scratched up pick guard

Discussion in 'Basses [BG]' started by Wetpaint4k0, Jan 3, 2013.

  1. Wetpaint4k0


    Jan 3, 2013
    Hi, I just picked up my new bass from Guitar Center that I ordered during their Christmas sale.

    The pickguard is really scratched up and I was wondering if I should be concerned and go back to the store or if it's normal to come like this.

    I don't really know if I should be panicking/annoyed since it took like two weeks to get into the store. Thanks.
  2. has it still got the plastic on?
  3. Wetpaint4k0


    Jan 3, 2013
    Nope, I checked.
  4. what bass is it? I'd probably take it back if it's supposed to be brand new
  5. Wetpaint4k0


    Jan 3, 2013
    Music Man Sterling Ray34

    ... Yeah I'm disappointed.
  6. vegas532


    Nov 10, 2006
    Pensacola, FL.
    Sounds to me like someone re-boxed a floor model. Would I put it past them? Absolutely not!
  7. johnson79


    Jan 8, 2010
    Lancaster, PA
    Ask them to replace the pg or for some cash back. I'm sure they'll help you out.
  8. Clark Westfield

    Clark Westfield Floyd Pepper is my mentor!

    Jan 30, 2012
    Central Jersey
    Bring it back to them, they will take care of it.

    I went through 2 Fender Jazz's before I received the last one which was perfect.

    When you pay retail, be picky.
  9. Things like that are the reason I don't shop at Guitar Center.
  10. Wetpaint4k0


    Jan 3, 2013
    I just got back from returning it and having the guy order me a "new" one. He tried to pass it off like the material of the pickguard scratches really easily...

    1. It's supposed to be new, I'm assuming this model would come with plastic on it.
    2. All the floor models had similar scratches.
  11. when brand new they have plastic on and an 'inspected' sticker on top of the plastic
  12. hhenry


    Feb 17, 2011
    NFLD, Canada
    Double check the plastic if you still have the guitar. Twice now I have removed the plastic only to find what I thought was a scratched pickguard. Further inspection found that there was a second layer of plastic !! And a perfect pickguard underneath that.
  13. Can you post a picture?

    That would help us help you!
  14. DWBass

    DWBass The Funkfather

    They grabbed it off the rack. Everyone knows GC has no stock in the back! GC sucks when buying 'brand new' basses/guitars.
  15. ggvicviper

    ggvicviper Yamaha & Grosbeak. I’m Marc!

    Jul 16, 2011
    East Meadow, NY, USA
    +1. My policy with GC is to either buy used or buy somewhere else.
  16. Gorn


    Dec 15, 2011
    Queens, NY

    My favorite bass was a used find at GC. Every new one I've ever considered there had something at the very least cosmetically wrong with it, if not completely f***ed up.
  17. ggvicviper

    ggvicviper Yamaha & Grosbeak. I’m Marc!

    Jul 16, 2011
    East Meadow, NY, USA
    To the OP:

    I only owned ONE brand new bass from GC. Funnily enough, I ordered it online and had it shipped to the store. Everything else has been a used instrument.

    Maybe you should return it and order from Musician's Friend or Sweetwater or somewhere else. GC has a good return policy at least.
  18. Spinal Tapper

    Spinal Tapper

    Nov 15, 2007
    Did you get a great deal on it? If it's one of these issues where they want you to send the bass back or you're going to wait 2 months for a replacement pick guard, might as well chalk it up to experience and purchase a new one yourself. Maybe figure it as a chance to change your pick guard out and get a new look for your brand new bass :)
  19. georgiagoodie

    georgiagoodie The winged monkeys showed up

    Jan 8, 2008
    You must have received a Euro model by mistake....
  20. Wetpaint4k0


    Jan 3, 2013
    Yeah, I'm thinking if the next one doesn't work out I'm just going to return it and buy it myself ($100 bucks off). But I did file a formal complaint with customer service mostly because I wanted to hear them say, "it should come with the plastic." Round 2 has already been shipped, but I don't expect much.

    The only reason I bought this from GC was because of the sale. Lesson learned.
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    Primary TB Assistant

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