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New Bass Damaged During Setup

Hrrmm. Ordered a unique bass. Shop set it up for specific strings, etc. The store called before shipping and said it was damaged and it looks like it probably happened during the setup. It's a 1/4" or so deep, round dimple in a fancy paint job.

How would you deal? I'm getting a good price already because it's NOS. I don't think there's another one left new in the US.
 
So the bass was being sold at or barely above cost (still a lot!), and the repair will require a full strip and refinish of a limited run finish from three years ago. I believe it will be impossible.
 
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Hrrmm. Ordered a unique bass. Shop set it up for specific strings, etc. The store called before shipping and said it was damaged and it looks like it probably happened during the setup. It's a 1/4" or so deep, round dimple in a fancy paint job.

How would you deal? I'm getting a good price already because it's NOS. I don't think there's another one left new in the US.
If it's extremely rare and hard to find, I would request a $75 - $100 discount.
If they refuse, I would still purchase the bass unless they can find the same bass that isn't damaged.
 
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If the store will adjust the price a little further, YAY for you. Take it! Otherwise it is up to you whether you can live with the ding or not. I see it is a MusicMan with a wild, now discontinued color. If you plan on keeping the bass, IMO the ding is no big deal. For my own use, I would buy it and enjoy it. You will forget about the ding in a short while if it is a great bass otherwise. We both know it probably is. Make sure you have return privileges if it is not.

If the perceived value of this bass is to be part of your retirement portfolio, the ding will reduce potential resale value. Let's face it - MM special editions command a premium to MM aficionados. However - those instruments BETTER be in perfect condition to satisfy that audience. A blem like this WILL reduce the marketability as a special bass to many.

A while back I read a thread whereby a player suffered pretty extensive cosmetic damage to his treasured Jazz Bass. It was pretty collectible IIRC. Being of strong character and common sense, he wrote the damage off as part of the history of the bass. It wears scars of an event in its life the same way people wear scars of mishaps in their lives. No worse for the wear, but each has a story in and of itself to tell. This scar will remind you that you almost didn't buy this bass and how fortunate it is that you went ahead with it anyways.
 
I ain't perfect, so I can't expect the bass to always be either. I asked if they could do anything at all and they're going to get back to me. Kudos to them in any case for telling me before shipping it out.

Since it's three year old NOS, it had a substantial discount anyway, which I think limits how much they'd be willing to work on price for the ding. But I love the bass.

My Dad said, "If anyone asks, tell 'em that ding is from when you first killed a man."