Don't worry, this is a story of great customer service. Tuesday: I walk into GC to get a cord and some strings. I get my cord, then pick out some light gauge GHS boomers. I get to school, put them on, and they sound AMAZING! Wednesday: They are quite dead for 24 hour old strings, but i like the sound better than i did the day before. Thursday: My E and A are already thumpy. Today: i call GC to ask about their return policy, and they tell me to bring in my reciet and they will hook me up with some new extra slinky EB's. I dont have my reciept, but i am very pleased that they would have given me new strings.