Hey Fellow Bass Player Community, listen up... re Positive Grid products, through my own unfortunate experiences with the Thousand Dollar rack unit, (thank God I didnt buy the amp unit, and the software, if you have problem with your software, or if your hardware product self destructs in 2 hours at a gig, don't say i didn't warn you.....and don't count on any prompt customer service...probably the worst I have experienced in 30 years.....They pretend to give a poopie,,,one dip in Taiwan somewhere, stick with reliable manufacturers of bass products. You can't even make this poopie up that I have experienced. Just stay away from Positive Grid...