Rant Incoming! Why I despise Ultimate Guitar and their anti-consumer practices.

Discussion in 'Miscellaneous [BG]' started by basslicks, Jul 26, 2017.

  1. basslicks

    basslicks Supporting Member

    Dec 14, 2015
    Hello, and I apologize for this soap-box, but I'm on a bit of a personal quest to highlight this shady developer and hope to steer people away from the egregious tactics they implement which is a big disservice to paying customers. I'm not expecting a whole lot of traction here (soap-box posts rarely gain such) but if just a couple people read this then I will feel a bit vindicated.

    I was unwise enough to purchase the 'lifetime subscription' for $40.00 (they also have a monthly subscription plan for I believe $8.00/mo). I thought the interactive tabs were pretty helpful and it was useful having one spot to keep all my tabs together, however I quickly learned of my mistake when I started using the app post-purchase.

    Rather than write a full review on the app itself (it does have it's pros/cons - one annoyance being that as a bass player I find the bass tabs to often be horribly inaccurate) I'll just tell you what I absolutely loathe about it, which is the damned advertisements.

    I don't know about you guys, but I'm just so sick and tired of ads spamming my life at every turn. This is the sole reason why I cut the cord and no longer subscribe to cable. Every single moment I spend looking at an ad is another moment I spend wasting my life. I have, err... more productive ways of wasting my life!

    This developer is absolutely poopy in this regard. I spent $40 on this thing! I understand developers rely on advertisements to make money and I'm not against that, but in almost all circumstances by throwing a few bucks at the developer they will remove ads and both of us are happy. Trust me, I have no problem supporting developers, every ad-based app which allows me to purchase said app to remove such ads I have purchased without hesitation.

    What is poopy though is to continue doing such (and in this case in quite an aggressive manner) *after* I have already purchased the software, especially when the software costs almost as much as a new AAA video game!

    Every time I boot this application up I get a modal popup asking me to purchase some useless add-on that I simply do not want. When I close that popup then I get to see a massive banner on the bottom 1/3rd of the home screen with the same advertisement. Furthermore, they implement annoying tactics like "TAB TRACKER IS 50% OFF FOR THE NEXT (X) MINUTES! ACT NOW!" (it's always "50% off" by the way).


    Not only do they spam you with ads when you open the app and chew up a huge amount of your screen with a banner, they will also randomly throw a popup at you if you switch to another app and then back to this POS. For example, I often want to check my mail, or go to a music app to listen to the actual song I'm trying to learn, or whatever, but when I come back to this app I will often get to see another god damn popup ad. They do it randomly hoping that you will click on the add by accident. I can't even practice in peace once I've moved past their poopy home screen!

    Furthermore, once you create an account it's up for good because you cannot remove it due to "marketing and analytic reasons".

    I don't mind post-purchase in-app purchases if they tuck those add-ons in a menu somewhere, but screw this noise. Also, I emailed the developer voicing my concern and all I got back was effectively "We're sorry you are so emotional about this, but we are not changing our policy", so for all of these reasons I extend a hearty **SCREW YOU** to Ultimate Guitar.

    I'm surprised this app has so many good reviews considering their annoying advertisement practices, though I guess I find these practices more annoying than most.

    - End rant.
    Goatrope likes this.
  2. RoadRanger

    RoadRanger Supporting Member

    Feb 18, 2004
    NE CT
    root and run adblocker :thumbsup:.
  3. Ant Illington

    Ant Illington I'm Anthony but I'm only illin' Inactive

    Point taken. I have never paid, I got tired of it after a couple of tries back when it was largely erroneous tabs. I don't even know what it does now but it sounds painful
  4. trjh2k2


    Jul 19, 2009
    Gatineau, QC
    The way you worded stuff makes it sound like you might also be a developer of some kind, which I can imagine would frustrate you that much more, since maybe you have an understanding of common monetization practices. There are so few little "apps" I'm willing to pay for, cause so much of it is garbage, but I guess I've accepted that my hesitation to pay for the junk that fills up app stores means ads are just a thing now if I venture anywhere outside of the most frequented uses for a mobile phone.
    basslicks likes this.
  5. basslicks

    basslicks Supporting Member

    Dec 14, 2015
    Damn man, you're good! Coding is what I do to pay the bills.
  6. Killed_by_Death

    Killed_by_Death Snaggletooth Inactive

    I always got the impression U-G is run by tweens or adolescents, but I get that feeling from a lot of guitar-oriented pages.
    U-G is very non-sleek, and that's putting it mildly!

    They do have decent guitar reviews sometimes, however.
  7. viribus

    viribus Gold Supporting Member

    Jan 1, 2011
    Pacific Northwest
    I never actually learned to play very well
    Sounds like they're actually very pro-consumer, as in BUY MORE STUFF NOW! I guess it's more accurately "pro-consuming".