I don’t know if this is the right place for this but it seemed like a good place to get an opinion. I have an Ibanez SR250. There’s a problem with the bridge pickup. It crackles, drops out and drains the battery but it’s not an issue if I keep it on the neck pickup. I took it to my local shop to have them look at it. The owner quoted me a week. They’ve had it for three weeks now. After a week and a half I called and he blew me off, telling me “we’ll get to it when we get to it and we’ll call you”. I called again a few days ago, over two and a half weeks after I gave them my bass. Again they gave me the run around. In all this time they haven’t contacted me themselves. The last guy I talked to said he thinks they ordered parts but wouldn’t confirm. Is it normal for a shop to order parts without talking to the costumer? I don’t even know what the problem is or how much the repair is going to cost but they’re just going to go ahead and do it anyway and stick me with an unknown bill? After not hearing from them for another few days it is now three weeks since I gave them my bass and I really want to go down there and just get back. what do you guys think? Is this normal? Am I just being impatient and unrealistic?