returning basses, who's wrong

Discussion in 'Miscellaneous [BG]' started by ryan morris, Sep 26, 2001.

  1. ryan morris

    ryan morris Supporting Member

    Sep 11, 2000
    Chicago, IL
    i bought a new warwick corvette std 5 from a dealer and i knew i needed a little more out of the bass. i traded it back to the people for a thumb bo 5. i paid the shipping and the difference between the two, so they don't lose any money there. i just decided today that i still need more from the bass so i tell them i'm going to return the bass and pay their huge restocking fee and shipping. the guy writes me an email saying, "this sounds like a cheap way to rent basses". ***? how is this the case when i am the one going crazy trying to find my perfect bass and still losing all kinds of money in the process? who is in the wrong here? oh, btw, i am getting a streamer stage II instead. i can't wait. later, ryan
  2. SuperDuck


    Sep 26, 2000
    You have to look at it from his point of view... as a retailer, he has to watch out for his instruments and his economic interests.

    No offense, but you should have made up your mind on your first try. Purchases of high-end instruments should be made after careful consideration and trying the basses out. The way many people find their dream bass is to try them out and THEN buy them. Was this mail-order or from an actual store?
  3. ryan morris

    ryan morris Supporting Member

    Sep 11, 2000
    Chicago, IL
    i spent a few different days at guitar center trying out the basses i liked and those were my top two. but then when i actually put them to more application (ie. with a band) it didn't hold up like i expected. the basses were bought from a place over the internet though. and i do understand that the guy would be a 'bit upset, but he gets his money too.
  4. CS


    Dec 11, 1999
    UK is different in that there are decent shops within a short drive of most people (discounting some parts of Wales and the Hebridies Jersey etc)

    If 'you' dont live within a reasonable distance of a shop then 'you' have to mail order. Personally if the stuff is returned within the policy guidelines and is in good condition, the dealer should shut up or change the policy.

    Try talking to the dealer and discussing with him what you want out of your potential bass.

    If your indecision is costing you restock and shipping fees and you are within the dealer policy rules then return the bass and try somewhere else.

    I have always found the staff at Bass Central to be extremely polite and knowledgeable. Be up front with them and ask them what they recommend and use your 'bad' choices as reference points.

    A good transaction is where the customer is happy and the vendor made a reasonable profit.
  5. ryan morris

    ryan morris Supporting Member

    Sep 11, 2000
    Chicago, IL
    i just talked to the guy on the phone and explained everything to him. he told me this time that it's not a big problem. i am a little at ease now. i will be smarter in the future for sure. thanks