Rumble 500 Combo Problem

Discussion in 'Amps and Cabs [BG]' started by Ethan Brewer, Sep 7, 2018.

  1. Ethan Brewer

    Ethan Brewer

    Sep 6, 2018
    I have just purchased a Rumble 500 Combo Amp a few days ago. I'm familiar with rumbles and I have had countless hours of use out of several to know that they are a must have for my style and playing. I decided to go all-out and get the big one and out of my excitement I plugged it in and sat down with a friend to see what it can do. I've used it for less than an hour, not even close to it's full potential, and it's died on me.

    Well I say died because now it won't go live. Power feeds into it because the ventilation fan still functions but the power light does not come on and I cannot produce any sound whatsoever. I'm wondering if anyone else is having this problem, if it can be fixed, or if I need to send it back to get it replaced. I spent $600 on this amp and I'm pretty upset that I already can't use it.
     
  2. Linnin

    Linnin

    Jul 19, 2012
    Linningrad, Earth
    Take or send it back and exchange it or get a refund.
     
  3. If it’s under warranty, just get it fixed/replaced/refunded.
    Don’t screw around or go looking for repair “advice.”
    It gets you nowhere and you may void the warranty.

    As an electronics tech, I’ve had people come to me asking if I’d this or that. If it was under warranty, I’d flat out refuse to touch it. I’d ask them if they seriously wanted to pay me to void their warranty?
     
  4. FirewalZ

    FirewalZ

    Aug 14, 2014
    S.E. Michigan
    Yep, although it sucks, any electronic device can suffer from a failure, although rare with the Rumbles based on all the user feedback here on TB. just send it back for a refund and get another one.
     
  5. In electronics we sometimes refer to new equipment failure as “infant mortality.”
    This is the reason company’s have warranties in the first place. To protect the consumer, and the company’s reputation, from manufacturing defects.
     
  6. PotsdamBass8

    PotsdamBass8 Supporting Member

    Jan 23, 2005
    Long Island, NY
    I would try to return it first and tell them what happened. If it’s in the return period, great. They’ll give you a new one or refund your money. If it’s past the return period, they’ll hopefully refer you to a nearby certified tech who will take care of it under warranty. That’s the less desirable solution because you’ll be without an amp while it gets worked out, but it will be fixed or replaced. I had an intermittent problem on a class D fender amp and it was a known problem and replaced with a new unit that has worked perfectly ever since.
     
  7. FirewalZ

    FirewalZ

    Aug 14, 2014
    S.E. Michigan
    Yep...even super high end, custom, mega expensive equipment can fail the smoke test...it just hurts worse:)
     
    Old Garage-Bander likes this.