Sam Ash frustration.

I've never gotten anything close to competency or acceptable service the two times I tried Sam Ash. I suggest getting a different C.C. and buying it somewhere else.

 

I guess the nickname Sam A$$ is quite accurate.

 

"Sam Ash frustration"

Those three words are an exercise in redundancy.

 

I deal with Sam Ash all the time. I live in N.Y.C. and they have a few stores here. I have bought from most of them and have alway's been treated no less than the best at all the stores I have been to. Any Sam Ash I walk into if I see something I want I just say to the rep "how much" and they alway's give me a better price than what's on the tag. I have never payed the price on the sku since shopping there. I must say, I have bought a lot of gear there (check profile) and have made friends at every store I have been to. If I want it and they don't have it they will order it. if I have a fender question they can't answer they get on the phone and call fender in front of me and get the answers I'm looking for. In two years I have bought alot of stuff from these guy's and have gotten some crazy deals. What I am trying to say here is sometimes it pays to develop a relationship with people you choose to do business with, and I myself can't find a bad thing to say about them.

 

I pretty much have to agree with pyrohr. My local music shop is the Sam Ash store on Queens Blvd. Yuri, Nate and Alan have always been very helpful, and what I like about this store the most is that they leave me alone when I just want to check stuff out. When I say I just checked out such and such a bass over the weekend, this is where I do it. I bought my Fender Bassman 60, my Yamaha 5 string and my Stingray there, along with my Zoom 506 pedal and countless sets of strings.

Coffee-sipper, I do believe you're having problems with them, but, I think this can happen with any Company in any line of retail, especially online. Sorry to hear it.

When will merchants realize that good service online is evert bit, if not more important, as good service in person.

Mike

 

Yes Mike that is the way they treat me too. When I walk in they come over and say hi, ask me how I've been then say if you need help let me know. Hey Mike do you know little steve from queens blvd? That's one of my buddy's and he's at the carle place store now. Most times If I want to know if a particular store has whatever I call and they tell me over the phone, price and all. they have guitar reps that call me at home when good used axes come thru the door so I get first dibbs.

 

Just out of curiosity was that umass Amherst? do you remember the name of the shop?

 

Pyrohr, I honestly can't say that I know little Steve, but, if he used to work in the Queens store, I had to have seen him at one time.

Mike

 

Yeah, I'm dying to know what shop. I'd be shocked if you say Amherst Music, those guys have always been really cool to me.

 

"Amherst music" = "Amherst Music House"?

If so it is a much smaller would then I thought, I am very good friends with Rusty over at Amherst Music House. He is a seriously rocking guy.

 

Here's a nice Sam Ash story:

Sam Ash just openned here in Vegas.
They went into the old Mars Music building.
Even though their building is about about 3 times the size (the building was a huge grocery store before Mars) of the Hollywood CA. location (that I make frequent trips to), it has about half the Bass inventory (and about 1/10 the diversity).

Now I hated most of the people at Mars for being lazy, slow and for the most part incompetent and ignorant of the gear they sold.

I was quite happy when I heard Sam Ash was going to replace Mars, but.......

Sam Ash hired all the same people Mars just FIRED!

 

Yep, Rusty has been answering questions for me and giving me great deals for years.

 

Eastern MA, college at Umass, and just stayed out here.